How do I find the model number of my Surface tablet if I dont have the tablet with me but I do have the serial number?
Losing access to your Surface tablet but requiring its model number can be irritating. Whether you are trying to check warranty details, order accessories, download drivers, or get technical support, having the correct model number is important.
Fortunately, you do not need the device in hand to find out its correct model. Microsoft provides many easy methods to search the model number using only the serial number. In this guide, we will walk you through step-by-step instructions to help you identify your Surface tablet quickly.
Step-by-Step Guide to Find the Model Number of Your Surface Tablet
Use Microsoft’s Online Device Page
If your Surface tablet is connected to your Microsoft account, searching for the model number is very easy.
Steps:
- Access the devices section of your Microsoft account.
- Log in with the same Microsoft account linked to your Surface tablet.
- Under your devices, find the registered surface device.
- The model number, serial number, and additional details will be logged together.
Best for: Users who have already signed into their Surface tablet with a Microsoft account.
Use the Microsoft Surface Support Page
Microsoft offers an online support page where you can enter a unique number to get details about your Surface model.
Steps:
- Access the Microsoft Surface support page for help.
- Input your unique number in the search bar to continue.
- Click search, and the correct model of your Surface device will appear.
Best for: Users who have the serial number but have not connected their Surface to a Microsoft account.
Contact with Microsoft Support for Further Assistance
If the online tools do not help you find the model number, Microsoft’s customer support is ready to assist you.
Steps:
- Visit Microsoft support.
- Click Contact Support and select Surface Devices.
- Provide your serial number to the support person.
- The support team will confirm your surface model number.
Best for: Users who prefer direct help and need extra troubleshooting help.
Check Your Purchase Invoice or Retail Box
If you are buying your Surface tablet from an online store or retailer, you can find the model details on your invoice or packing.
Steps:
- Look for the purchase receipt in your emails if bought online from Amazon, Microsoft Store, or Best Buy.
- Look for order details that mention the model number.
- If you still have the original box, check the label on the bottom; it includes both the serial number and the model number.
Best for: Users who still have the box or purchase receipts.
Where to Get Repairs and Support
Whether you require repairs, troubleshooting, or upgrades for your Surface tablet, Microsoft Surface Repair Dubai provides ready solutions. Specialists with verified qualifications at our facility can help you with the following:
- Changing screens
- Problems with the battery
- Repairs on keyboard and touchpad
- Resolution of address and software issues
Solve your technical problems today instead of waiting. Do not allow these obstacles to stand in the way of your progress.
Final Thoughts
By following these simple steps, anyone can identify their Surface model number, even if the device is unavailable. Microsoft’s online services and support tools, along with your purchase history, provide all the information you need. For expert surface repairs and support, Visit MSP and keep your device running at its best.