6 weeks ago
"I recently had an excellent experience with Azizi Technologies LLC when they repaired my daughter's laptop. Professional service from start to finish."
CW
Cristina Waffoor
Local Guide • Verified
Dubai Surface Repair Specialists
Microsoft Surface Slow Performance & Software Repair Dubai · OEM Specialist
Surface running slow, freezing, BSOD or virus? Same-day fix in Dubai.
Surface running slow, frozen or virus-infected? Windows reinstall, malware removal, driver repair and BSOD fixes for every Surface generation.
- 4.9 (217+)
- Same day
- 90-Day Warranty
- Free Pickup
Symptoms We Fix
Sound familiar?
If any of these match what's happening to your Surface, we can help.
Surface is slow or unresponsive even on simple tasks
Boot takes more than 2 minutes
Apps freeze or crash repeatedly
Blue Screen of Death (BSOD) repeatedly
Touch, pen or camera stopped working
Windows update fails repeatedly
Suspected virus, malware or browser ads
Need a clean Windows reinstall
How We Repair It
What's actually involved
If your Surface Pro or Surface Laptop has become slow, freezes, blue-screens or shows ads in the browser, the cause is usually software not hardware - and we can fix it the same day. Surface devices need a specific Windows image with bundled Surface drivers (a generic Windows install leaves you without touch, pen, cameras or proper power management), so we use the official Microsoft Surface recovery image, restore UEFI firmware and reinstall every driver in the correct order. Includes full malware/virus removal and a thermal-throttling check (a slow Surface is sometimes hot, not infected).
What's Included
Every surface slow performance & software repair includes
- Free diagnostic to rule out hardware faults
- Thermal throttling check (slow Surface is often hot, not infected)
- Official Microsoft Surface recovery image install
- UEFI firmware update to latest version
- Surface driver pack installed in correct order
- Full virus and malware removal with rootkit scan
- Microsoft Office and essential apps reinstalled on request
Compatible Surface Models
We perform this service on
Our Repair Process
From Broken to Brand-New in 4 Simple Steps
Step 1
Contact Us
Call, WhatsApp, or book online. Tell us what's wrong with your Surface.
Step 2
Free Pickup
We collect your device from your home or office anywhere in Dubai - at no cost.
Step 3
Diagnose & Quote
Free diagnostic within 1 hour. We send you a clear, honest quote before any work begins.
Step 4
Repair & Deliver
Most repairs done same-day. We deliver your fully-tested device back to you.
Why Dubai Chooses Us
More Than a Repair Shop. We're Surface Specialists.
Same-Day Repair
90% of issues fixed within 24 hours. Most screen and battery jobs done while you wait.
180-Day Warranty
Written 180-day warranty on screens and batteries, 90 days on other parts. If it fails, we fix it free.
Free Pickup & Delivery
We collect your device anywhere in Dubai and return it to your door. Zero charge.
Genuine OEM Parts
OEM-grade screens, batteries, and components - never cheap clones.
No-Fix-No-Fee Diagnostic
We diagnose for free. If we can't fix it, you don't pay a dirham.
Surface-Only Specialists
Nine years on the Surface bench since 2017 - not generic laptop repair.
What 217+ Customers Say
4.9 Stars on Google. Here's Why.
4.9
Based on 217 verified Google Reviews
7 weeks ago
"Very efficient and professional team. They also provided free delivery to my location when my laptop got fixed. Highly recommended!"
MA
May Al-Saffar
Verified Customer
10 months ago
"Amazing service! Got a Surface Pro screen replaced with pick and drop. Very convenient!"
AM
Andrew Mackay
Local Guide • Verified
Frequently Asked
Microsoft Surface Repair Questions, Answered
Three most common causes: (1) Windows update left drivers in a broken state - reinstall fixes this in a few hours, (2) malware or aggressive browser extensions running in background - removed in a single visit, (3) thermal throttling because the fans need cleaning - cheap and quick. Free diagnostic identifies which one before any work.
Not if you tell us in advance. We back up your user data to an encrypted SSD before the reinstall and restore it afterwards - this is included in the starting price.
Generic Windows installations don't include Surface-specific drivers for touch, pen, Windows Hello, the cameras and Surface Connect. Using the official Microsoft Surface recovery image avoids weeks of driver troubleshooting.
Yes - full malware removal including rootkits and persistent browser hijackers. We use Microsoft Defender offline scan plus three secondary scanners and verify with a network behaviour check. If the infection is too deep we recommend a clean reinstall instead.
More Surface Services
Need something else fixed?
Surface Screen Repair
Genuine OEM display assemblies fitted at our Concord Tower lab. Touch, glass and LCD - all in one swap.
Free quoteSurface Battery Replacement
Genuine OEM batteries fitted with full thermal recalibration. Same-day service for Surface Pro, Laptop, Book and Go.
Free quoteSurface Water Damage Recovery
Ultrasonic board cleaning, corrosion removal and component-level repair. 70-80% recovery rate when brought in within 48 hours.
Free quoteSurface Not Charging - Port & Charger Repair
Surface not charging? Surface Connect, USB-C and Type Cover port replacement with genuine connectors, charger testing and full power-delivery verification.
Free quoteSurface Keyboard Repair
Built-in keyboard, Type Cover and trackpad repairs - dead keys, liquid damage, port faults and Bluetooth pairing issues.
Free quoteSurface Data Recovery
Logical and chip-off SSD recovery for Surface devices that won't boot, are water-damaged or have BitLocker lockouts.
Free quoteBench available now · Mon-Sat 09:00-22:00
Ready to Fix Your Surface?
Ready to book your surface slow performance & software repair?
Free diagnostic. Free pickup. Genuine OEM parts. 180-day warranty on screens and batteries.
Pick your issue · pre-fills WhatsApp
4.9★ from 217+ reviewsQuote within 4 hoursFree Dubai pickup180-day warranty