Microsoft Surface Repair, Support & Solutions UAE Expert Since 2013.

Most repairs - including screen replacement, battery swap, and charging port - are completed the same day. Complex repairs like motherboard work or water damage recovery may take 2-3 business days. We always give you a clear timeline before starting work.

Surface Pro screen replacement starts from AED 450 for older models and goes up to AED 1,800 for the latest Pro 11 and Pro 12 models. We offer free quotes - call +971 55 741 3700 or send a WhatsApp with your model number.

Yes. We source OEM-grade screens, batteries, and components designed for Surface devices. We do not use cheap aftermarket clones because they often fail within months and damage other components.

Screens and batteries get a written 180-day warranty covering parts and labour; other parts (board-level work, hinges, connectors) get 90 days. If the same issue returns within that window, we fix it free.

Often, yes. We've successfully repaired hundreds of devices that Microsoft, Sharaf DG, and other repair centres refused to touch. Our specialty is Surface - we have access to parts and techniques most general repair shops don't.

Pickup and delivery is completely free across all Dubai areas. We use insured couriers and provide tracking. For other emirates (Abu Dhabi, Sharjah, etc.), insured courier service is available, usually AED 50-100 depending on location.

Almost always. The most common causes are battery failure, charging circuit issues, or motherboard problems. Our free diagnostic identifies the exact issue within 1 hour, and we provide a quote before doing any work.

Yes. We recover data from devices with cracked screens, water damage, dead batteries, and even some motherboard failures. Data recovery is a separate service starting from AED 400, with success rates above 90% for most cases.

Our warranty (180 days on screens and batteries, 90 days on other parts) covers any failure of the replaced part or related labour. Just bring the device back (or use our free pickup) and we repair it again at no cost. Warranty does not cover new physical damage or liquid exposure.

Water damage repair is one of our specialties. We open the device, ultrasonically clean the motherboard, replace damaged components, and recover your data. Success rate is around 70-80% if the device is brought to us within 48 hours.

Walk-ins are welcome at our Concord Tower location in Al Sufouh. However, calling ahead (+971 55 741 3700) ensures a technician is ready and can give you an immediate estimate based on your model and issue.

Microsoft Authorised Service Providers in UAE often quote 2-3x our prices and take 1-2 weeks. We're an independent Surface-only workshop - genuine OEM parts, nine years on the bench, written warranty - at fair Dubai market pricing with same-day turnaround.