"Very efficient and professional team. They also provided free delivery to my location when my laptop got fixed. Highly recommended!"
May Al-Saffar
Google review · Jan 2026
Free pickup & delivery across Dubai · Mon–Sat 09:00–21:00 · Closed SunBook a pickup
Dubai's trusted Hub repair centre
Microsoft Surface Hub repair in Dubai is completed same-day on screens and batteries by our 13-year specialists at Concord Tower. We use only OEM Microsoft components, collect free anywhere in Dubai, and warrant every job for 90 days. Rated 4.9★ from 223+ Google reviews.
Surface Hub powers boardrooms across Dubai's business towers. We provide on-site enterprise repair for Hub 1, Hub 2S, and the new Hub 3: display, touch, camera, audio and software issues.
Common Hub issues we fix
Touch input not responding
✓ We Fix ThisDisplay showing dead pixels or lines
✓ We Fix ThisCamera not working in Teams calls
✓ We Fix ThisMicrophone array failure
✓ We Fix ThisWon't boot or stuck on Microsoft logo
✓ We Fix ThisWi-Fi connectivity issues
✓ We Fix ThisEvery generation covered
Pick your model for its known faults and how we repair it. Not sure which one you have? Send a photo of the back on WhatsApp.
Surface Hub powers boardrooms across Dubai's business towers. We provide on-site enterprise repair for Hub 1, Hub 2S, and the new Hub 3: display, touch, camera, audio and software issues.
See Hub repairs
Surface Hub repair pricing
Every Surface Hub repair is priced for your exact model and fault. Pick the repair, send your model and a photo on WhatsApp, and we reply with a written price before any work begins.
| Repair | What it covers | Price |
|---|---|---|
| Display & Touchscreen RepairPixelSense display and touch | PixelSense display and touch | Ask on WhatsApp: price for display & touchscreen repair |
| Camera & Microphone RepairBuilt-in conferencing hardware | Built-in conferencing hardware | Ask on WhatsApp: price for camera & microphone repair |
| Software Reset & UpdateOS recovery and firmware update | OS recovery and firmware update | Ask on WhatsApp: price for software reset & update |
Every price is fixed in writing before work starts and includes parts, labour and the 90-day warranty. Diagnostics are free.
Additional Services
Why Dubai Chooses Us
Most repairs completed same-day. Drop off at 10am, pick up by 5pm in most cases.
Every repair backed by a written 90-day warranty. If the same fault returns, we fix it free.
Door-to-door pickup at no cost across Dubai. Booked by WhatsApp, often collected within 90 minutes.
Only genuine Microsoft Surface parts. We refuse to fit aftermarket displays or batteries.
We diagnose for free. If we can't fix it, you don't pay a dirham.
Surface-only repair lab since 2013. 13 years of Pro, Laptop, Book, Go, Studio, Hub, Duo, Headphones.
What Google reviewers say
Based on 223 Google reviews
"Very efficient and professional team. They also provided free delivery to my location when my laptop got fixed. Highly recommended!"
May Al-Saffar
Google review · Jan 2026
HUB Repair Guides
Free guides to help you understand your Surface Hub and decide when repair makes sense.
Complete repair guide for IT managers
Total cost of ownership analysis
Should you upgrade your boardroom?
Diagnostic steps for IT teams
Frequently Asked
Answers from our Dubai workshop on Surface Hub repairs across 6 models (2016 – 2024).
Yes, we deploy technicians to your office anywhere in UAE for Surface Hub diagnostic and repair work. Same-day or next-day on-site service available across Dubai. Other emirates within 48 hours.
We quote every repair on WhatsApp: send your model and a photo of the fault and we reply with a written price before any work starts. Surface Hub repair varies widely by model and issue. Camera/microphone fixes. Software-only issues. We provide free remote diagnostic before scheduling on-site visit.
Yes, we work with corporate IT teams across Dubai. We can provide service-level agreements (SLAs), bulk pricing for multiple Hubs, and inventory management for spare parts.
We don't perform hardware swaps, but we provide consultation on Hub 3 vs Hub 2S, help with deployment planning, and decommission the old unit safely.
Yes, touch issues are usually solvable on-site within 2-4 hours. We bring necessary parts and tools to your office and complete repair without disrupting other meeting rooms.
Yes, we still service the original 84″ Hub from 2016. Parts are limited but available. Many Dubai businesses still run these units successfully.
Get a written quote
Send your model and the fault and you'll get a fixed written quote. Not a range, and not a number that changes once the device is open. Free pickup anywhere in Dubai, insured courier elsewhere in the UAE.
Ready to Fix Your Surface?
Free diagnostic. Free Dubai pickup. Same-day repair. 90-day warranty.
Concord Tower, Office 45, 10th Floor, Al Sufouh 2, Dubai · Mon–Sat 09:00–21:00