Jul 2024
"Type Cover stopped registering keystrokes on my Surface Pro 8. They cleaned the connector port and replaced a damaged contact pin — under 200 dirhams total. Quick and honest."
SH
Sara Hilton
Verified Customer
Dubai Surface Repair Specialists
Microsoft Surface Camera Repair Dubai | OEM Specialist
- 4.9★ · 217+ Google reviews
- 13 years specialist · since 2013
- OEM parts · 180-day warranty
- Updated 2026
Microsoft surface camera repair in Dubai starts from AED 350 and is completed same-day on most jobs by our 13-year specialists at Concord Tower. We use only OEM Microsoft components, collect from anywhere in the UAE at no cost, and warrant every job for 180 days. Rated 4.9★ from 217+ Google reviews.
Front-facing, rear and Windows Hello IR camera repair for every Surface model.
- 4.9 (217+)
- Same day
- 90-Day Warranty
- Free Pickup
Symptoms We Fix
Sound familiar?
If any of these match what's happening to your Surface, we can help.
Camera shows black screen in Camera app
Windows Hello facial recognition stopped working
Camera image is grainy or distorted
Camera not detected in Device Manager
Auto-focus broken on rear camera
Camera works in some apps but not others
How We Repair It
What's actually involved
Surface devices have up to four cameras - front RGB, rear RGB, Windows Hello IR and an ambient light sensor. We diagnose which camera has failed, replace just that module and recalibrate Windows Hello if the IR sensor was involved.
What's Included
Every surface camera repair includes
- Free camera diagnostic across all sensors
- Front RGB camera replacement
- Rear RGB camera replacement
- Windows Hello IR sensor replacement and recalibration
- Camera driver reinstall in correct order
- 90-day warranty
Compatible Surface Models
We perform this service on
Our Repair Process
From Broken to Brand-New in 4 Simple Steps
Step 1
Contact Us
Call, WhatsApp, or book online. Tell us what's wrong with your Surface.
Step 2
Free Pickup
We collect your device from your home or office anywhere in Dubai — at no cost.
Step 3
Diagnose & Quote
Free diagnostic within 1 hour. We send you a clear, honest quote before any work begins.
Step 4
Repair & Deliver
Most repairs done same-day. We deliver your fully-tested device back to you.
Why Dubai Chooses Us
More Than a Repair Shop. We're Surface Specialists.
Same-Day Repair
Same-day turnaround on screens, batteries, and Type Cover ports — board-level work usually within 48 hours.
180-Day Warranty
180 days of warranty on parts and labour — in writing, transferable, no fine print.
Free Pickup & Delivery
We collect your device anywhere in Dubai and return it to your door. Zero charge.
Genuine Microsoft Parts
Authentic Microsoft display assemblies, batteries, and Surface Connect modules sourced through verified channels.
No-Fix-No-Fee Diagnostic
Free diagnostic at our Concord Tower lab. Beyond economical repair? You pay nothing.
Surface-Only Specialists
Our team is trained specifically on Surface architecture — not generic laptop repair.
What 217+ Customers Say
4.9 Stars on Google. Here's Why.
4.9
Based on 217 verified Google Reviews
Jun 2024
"Surface Laptop 4 fan was loud and overheating. Full strip-down, repaste, fan replacement — back to silent. Took 2 days, kept me updated on WhatsApp throughout."
MK
Mohammed Khan
Verified Customer
May 2024
"Data recovery from a dead Surface Pro X SSD. I'd lost two years of design files. They recovered everything and migrated it to a new device. Worth every dirham."
AM
Anna Müller
Local Guide • Verified
Frequently Asked
Surface Repair Questions, Answered
Either the IR camera has failed or its calibration data is corrupted. We test both and replace the IR sensor only if needed - software recalibration is included free.
More Surface Services
Need something else fixed?
Surface Screen Repair
Genuine Microsoft display assemblies fitted at our Concord Tower lab. Touch, glass and LCD - all in one swap.
From AED 450Surface Battery Replacement
Genuine Microsoft batteries fitted with full thermal recalibration. Same-day service for Surface Pro, Laptop, Book and Go.
From AED 350Surface Water Damage Recovery
Ultrasonic board cleaning, corrosion removal and component-level repair. 70-80% recovery rate when brought in within 48 hours.
From AED 500Surface Charging Port Repair
Surface Connect, USB-C and Type Cover port replacement with genuine connectors and full power-delivery testing.
From AED 250Surface Keyboard Repair
Built-in keyboard, Type Cover and trackpad repairs - dead keys, liquid damage, port faults and Bluetooth pairing issues.
From AED 300Surface Data Recovery
Logical and chip-off SSD recovery for Surface devices that won't boot, are water-damaged or have BitLocker lockouts.
From AED 400Ready to Fix Your Surface?
Ready to book your surface camera repair?
Free diagnostic. Free pickup. Genuine parts. 90-day warranty.
Or visit us at Concord Tower, Office 45, 10th Floor, Al Sufouh 2, Dubai — Mon–Sat 10:00–20:00