"Very efficient and professional team. They also provided free delivery to my location when my laptop got fixed. Highly recommended!"
MA
May Al-Saffar
Google review · Jan 2026
Dubai's trusted Pro repair centre
Microsoft Surface Pro Repair Dubai: OEM Specialist
- 4.9★ · 223+ Google reviews
- 13 years specialist · since 2013
- OEM parts · 90-day warranty
- Updated 2026
Microsoft Surface Pro repair in Dubai is completed same-day on screens and batteries by our 13-year specialists at Concord Tower. We use only OEM Microsoft components, repair on the bench in Al Sufouh, and warrant every job for 90 days. Rated 4.9★ from 223+ Google reviews.
From the original Surface Pro 3 to the latest Snapdragon-powered Pro 12, we repair every generation. Screen cracks, battery swelling, kickstand issues, charging port failures. Fixed same-day with genuine parts.
Every generation covered
All 16 Surface Pro models
Pick your model for its known faults and how we repair it. Not sure which one you have? Send a photo of the back on WhatsApp.
Surface Pro · 2014 – 2025
From the original Surface Pro 3 to the latest Snapdragon-powered Pro 12, we repair every generation. Screen cracks, battery swelling, kickstand issues, charging port failures. Fixed same-day with genuine parts.
See Pro repairs
Surface Pro 32014Surface Pro 42015Surface Pro 5th gen2017Surface Pro 62018Surface Pro 72019Surface Pro 7+2021Surface Pro 82021Surface Pro 9 Intel2022Surface Pro 9 5G ARM2022Surface Pro X2019/2021Surface Pro 10 Business2024Surface Pro 11th Ed Snapdragon2024Surface Pro 11th Ed Intel Business2025Surface Pro 12th Ed Snapdragon2026Surface Pro 12th Ed Intel Business2026Surface Pro 12-inch2025Surface Pro 12-inch (2026)2026Surface Pro 13-inch2024Surface Pro 13-inch 5G2024
Main Repair Services
Surface Pro Repair Services
Screen Repair
Cracked, black, or unresponsive touch
Price on WhatsAppLearn moreBattery Replacement
Swelling, fast drain, won't charge
Price on WhatsAppLearn moreCharging Port Repair
Surface Connect or USB-C port
Price on WhatsAppLearn moreWater Damage
Liquid spill recovery and board cleaning
Price on WhatsAppLearn moreKickstand Repair
Broken or loose kickstand hinge
Price on WhatsAppLearn moreType Cover Port
Keyboard not detected or intermittent
Price on WhatsAppLearn moreNot Turning On
No-power repair after a free diagnosis
Price on WhatsAppLearn moreData Recovery
Recover photos, documents, work files
Price on WhatsAppLearn moreWindows Hello Reset
Locked out or face recognition failure
Price on WhatsAppLearn moreVirus & Malware Removal
Complete malware clean-up and protection
Price on WhatsAppLearn moreFrom our invoices
What a Surface Pro repair costs: prices customers paid
These are the prices customers actually paid us, April 2024 to September 2026, taken from our sales invoices. The range is the middle half of what was paid, including VAT, parts and fitting. Your written quote after the free diagnostic is the final figure.
| Model | Repair | Customers paid | Jobs done |
|---|---|---|---|
| Surface Pro 4/5/652 jobs done | Screen replacement | AED 620–690 | 52 |
| Surface Pro 933 jobs done | Screen replacement | AED 1,760–2,010 | 33 |
| Surface Pro 733 jobs done | Screen replacement | AED 650–790 | 33 |
| Surface Pro 820 jobs done | Screen replacement | AED 1,090–1,760 | 20 |
| Surface Pro 7+11 jobs done | Screen replacement | AED 870–980 | 11 |
| Surface Pro X4 jobs done | Screen replacement | AED 770–880 | 4 |
| Surface Pro 5/623 jobs done | Battery replacement | AED 500–590 | 23 |
| Surface Pro 417 jobs done | Battery replacement | AED 470–570 | 17 |
| Surface Pro 78 jobs done | Battery replacement | AED 550–650 | 8 |
| Surface Pro 89 jobs done | Battery replacement | AED 630–840 | 9 |
| Surface Pro 7+5 jobs done | Battery replacement | AED 400–660 | 5 |
| Surface Pro 79 jobs done | Motherboard replacement | AED 1,050–1,290 | 9 |
| Surface Pro 85 jobs done | Fan and heatsink replacement | AED 520–700 | 5 |
Source: final sales invoices, April 2024 to September 2026. Jobs done includes parts we fitted for other repair shops; the price range is from customer invoices only. Model not listed? Ask on WhatsApp.
Surface Pro repair pricing
Get a Surface Pro repair price on WhatsApp
Every Surface Pro repair is priced for your exact model and fault. Pick the repair, send your model and a photo on WhatsApp, and we reply with a written price before any work begins.
| Repair | What it covers | Price |
|---|---|---|
| Screen RepairCracked, black, or unresponsive touch | Cracked, black, or unresponsive touch | Ask on WhatsApp: price for screen repair |
| Battery ReplacementSwelling, fast drain, won't charge | Swelling, fast drain, won't charge | Ask on WhatsApp: price for battery replacement |
| Charging Port RepairSurface Connect or USB-C port | Surface Connect or USB-C port | Ask on WhatsApp: price for charging port repair |
| Water DamageLiquid spill recovery and board cleaning | Liquid spill recovery and board cleaning | Ask on WhatsApp: price for water damage |
| Kickstand RepairBroken or loose kickstand hinge | Broken or loose kickstand hinge | Ask on WhatsApp: price for kickstand repair |
| Type Cover PortKeyboard not detected or intermittent | Keyboard not detected or intermittent | Ask on WhatsApp: price for type cover port |
| Not Turning OnNo-power repair after a free diagnosis | No-power repair after a free diagnosis | Ask on WhatsApp: price for not turning on |
| Data RecoveryRecover photos, documents, work files | Recover photos, documents, work files | Ask on WhatsApp: price for data recovery |
| Windows Hello ResetLocked out or face recognition failure | Locked out or face recognition failure | Ask on WhatsApp: price for windows hello reset |
| Virus & Malware RemovalComplete malware clean-up and protection | Complete malware clean-up and protection | Ask on WhatsApp: price for virus & malware removal |
Every price is fixed in writing before work starts and includes parts, labour and the 90-day warranty. Diagnostics are free.
Additional Services
More Pro Repairs We Handle
Why Dubai Chooses Us
More Than a Repair Shop. We're Surface Specialists.
Same-Day Repair
Most repairs completed same-day. Drop off at 10am, collect it from us by 5pm in most cases.
90-Day Warranty
Every repair backed by a written 90-day warranty. If the same fault returns, we fix it free.
Easy to Reach
Dubai Media City, a short walk from the Dubai Tram. Parking in the tower for drivers.
Genuine Microsoft Parts
Only genuine Microsoft Surface parts. We refuse to fit aftermarket displays or batteries.
No-Fix-No-Fee Diagnostic
We diagnose for free. If we can't fix it, you don't pay a dirham.
Surface-Only Specialists
Surface-only repair lab since 2013. 13 years of Pro, Laptop, Book, Go, Studio, Hub, Duo, Headphones.
What Google reviewers say
4.9 Stars on Google. Here's Why.
4.9
Based on 223 Google reviews
PRO Repair Guides
Helpful Surface Pro Articles
Free guides to help you understand your Surface Pro and decide when repair makes sense.
Pro Guide
Surface Pro Screen Repair Cost Dubai
Complete pricing guide for Pro 3 through Pro 12 with hidden costs explained
6 min readRead article
Pro GuideSurface Pro Battery Replacement Guide
Signs you need a new battery and what to expect from the replacement process
5 min readRead article
Pro GuideSurface Pro Not Turning On Fix
10 troubleshooting steps to try before calling a repair shop
7 min readRead article
Pro GuideSurface Pro 11 vs Pro 12: Which to Buy?
Honest comparison from a repair shop perspective
8 min readRead article
Pro GuideIs Surface Pro Worth Repairing?
Cost-benefit analysis by model and damage type
6 min readRead article
Pro GuideSurface Pro Snapdragon vs Intel Repair Differences
What changes when your Pro runs on ARM
5 min readRead article
Frequently Asked
Surface Pro Repair Questions
Answers from our Dubai workshop on Surface Pro repairs across 16 models (2014 – 2025).
We repair every Surface Pro from the original Pro 3 (2014) through the latest Pro 12 (2025). This includes both Intel and Snapdragon ARM variants, business and consumer editions, and 5G versions.
We quote every repair on WhatsApp: send your model and a photo of the fault and we reply with a written price before any work starts. All prices include genuine parts and 90-day warranty.
Yes. We diagnose Pro devices that won't power on for free. The most common causes are battery failure, charging circuit damage, or motherboard issues. All of them are repairable in our Dubai workshop.
Yes, kickstand repair is one of our specialties. Whether it's loose, won't hold position, or completely detached, we can fix it. Most kickstand repairs are completed same-day.
Most Surface Pro repairs (screen, battery, charging port) are completed same-day. Complex repairs like motherboard work or water damage recovery may take 2-3 business days. We always provide a clear timeline upfront.
Yes, we repair both LTE and 5G Surface Pro variants, including SIM card slot issues specific to those models. We have parts for both Intel and Snapdragon 5G versions.
Get a written quote
Tell us what's wrong. We'll price it before we touch it.
Send your model and the fault and you'll get a fixed written quote. Not a range, and not a number that changes once the device is open. Then bring it to Concord Tower, Al Sufouh 2. Walk-ins are welcome.
Reviewed by Usman Shafique, Lead Surface Technician
Ready to Fix Your Surface?
Ready to Fix Your Surface Pro?
Free diagnostic. Walk-ins welcome. Same-day repair. 90-day warranty.
Concord Tower, Office 45, 10th Floor, Al Sufouh 2, Dubai · Mon–Thu, Sat 09:00–19:00 · Fri 09:00–12:00 & 14:00–19:00