Jan 2026
"Very efficient and professional team. They also provided free delivery to my location when my laptop got fixed. Highly recommended!"
MA
May Al-Saffar
Verified Customer
Dubai's Trusted PRO Repair Center
Microsoft Surface Pro Repair Dubai | OEM Specialist
- 4.9★ · 223+ Google reviews
- 13 years specialist · since 2013
- OEM parts · 90-day warranty
- Updated 2026
Microsoft Surface Pro repair in Dubai starts from AED 350 and is completed same-day on screens and batteries by our 13-year specialists at Concord Tower. We use only OEM Microsoft components, collect free anywhere in Dubai, and warrant every job for 90 days. Rated 4.9★ from 223+ Google reviews.
From the original Surface Pro 3 to the latest Snapdragon-powered Pro 12, we repair every generation. Screen cracks, battery swelling, kickstand issues, charging port failures — fixed same-day with genuine parts.
- 4.9 Rating
- 16 Models Supported
- 90-Day Warranty
- Free Pickup
Common PRO Issues We Fix
What's Wrong With Your Surface Pro?
Cracked or shattered screen
✓ We Fix ThisBattery swelling or dead battery
✓ We Fix ThisKickstand broken or loose
✓ We Fix ThisWon't turn on / black screen
✓ We Fix ThisType Cover port not working
✓ We Fix ThisCharging port damaged
✓ We Fix ThisEvery Generation Covered
All 16 Surface Pro Models Supported
Click your specific model for repair details, pricing, and known issues.
Surface Pro 3
2014
View repair detailsSurface Pro 4
2015
View repair detailsSurface Pro 5th gen
2017
View repair detailsSurface Pro 6
2018
View repair detailsSurface Pro 7
2019
View repair detailsSurface Pro 7+
2021
View repair detailsSurface Pro 8
2021
View repair detailsSurface Pro 9 Intel
2022
View repair detailsSurface Pro 9 5G ARM
2022
View repair detailsSurface Pro X
2019/2021
View repair detailsSurface Pro 10 Business
2024
View repair detailsSurface Pro 11th Ed Snapdragon
2024
View repair detailsSurface Pro 11th Ed Intel Business
2025
View repair detailsSurface Pro 12th Ed Snapdragon
2026
View repair detailsSurface Pro 12th Ed Intel Business
2026
View repair detailsSurface Pro 12-inch
2025
View repair detailsSurface Pro 13-inch
2024
View repair detailsSurface Pro 13-inch 5G
2024
View repair detailsMain Repair Services
Surface Pro Repair Services
Screen Repair
Cracked, black, or unresponsive touch
From AED 450Learn moreBattery Replacement
Swelling, fast drain, won't charge
From AED 350Learn moreCharging Port Repair
Surface Connect or USB-C port
From AED 250Learn moreWater Damage
Liquid spill recovery and board cleaning
From AED 500Learn moreKickstand Repair
Broken or loose kickstand hinge
From AED 200Learn moreType Cover Port
Keyboard not detected or intermittent
From AED 300Learn moreNot Turning On
Dead device diagnostic and recovery
From AED 200Learn moreData Recovery
Recover photos, documents, work files
From AED 400Learn moreWindows Hello Reset
Locked out or face recognition failure
From AED 150Learn moreVirus & Malware Removal
Complete malware clean-up and protection
From AED 200Learn moreWhy Dubai Chooses Us
More Than a Repair Shop. We're Surface Specialists.
Same-Day Repair
Most repairs completed same-day. Drop off at 10am, pick up by 5pm in most cases.
90-Day Warranty
Every repair backed by a written 90-day warranty. If the same fault returns, we fix it free.
Free Pickup & Delivery
Door-to-door pickup at no cost across Dubai. Booked by WhatsApp, often collected within 90 minutes.
Genuine Microsoft Parts
Only genuine Microsoft Surface parts. We refuse to fit aftermarket displays or batteries.
No-Fix-No-Fee Diagnostic
We diagnose for free. If we can't fix it, you don't pay a dirham.
Surface-Only Specialists
Surface-only repair lab since 2013. 13 years of Pro, Laptop, Book, Go, Studio, Hub, Duo, Headphones.
What 223+ Customers Say
4.9 Stars on Google. Here's Why.
4.9
Based on 223 verified Google Reviews
Oct 2025
"Amazing service! Got a Surface Pro screen replaced with pick and drop. Very convenient!"
AM
Andrew Mackay
Local Guide • Verified
Feb 2026
"Excellent service for my Surface Book laptop. Changed both batteries and I experienced a very professional response and job. Highly recommend."
IF
Ioannis Faklaris
Local Guide • Verified
PRO Repair Guides
Helpful Surface Pro Articles
Free guides to help you understand your Surface Pro and decide when repair makes sense.
Pro Guide
Surface Pro Screen Repair Cost Dubai
Complete pricing guide for Pro 3 through Pro 12 with hidden costs explained
6 min readRead article
Pro GuideSurface Pro Battery Replacement Guide
Signs you need a new battery and what to expect from the replacement process
5 min readRead article
Pro GuideSurface Pro Not Turning On Fix
10 troubleshooting steps to try before calling a repair shop
7 min readRead article
Pro GuideSurface Pro 11 vs Pro 12 — Which to Buy?
Honest comparison from a repair shop perspective
8 min readRead article
Pro GuideIs Surface Pro Worth Repairing?
Cost-benefit analysis by model and damage type
6 min readRead article
Pro GuideSurface Pro Snapdragon vs Intel Repair Differences
What changes when your Pro runs on ARM
5 min readRead article
Surface Pro repair pricing
What a Surface Pro repair costs in Dubai
Starting prices for the most requested Surface Pro repairs. The exact figure depends on the model and the fault — you get a fixed written quote after the free diagnostic, before any work begins.
| Repair | What it covers | From |
|---|---|---|
| Screen Repair | Cracked, black, or unresponsive touch | AED 450 |
| Battery Replacement | Swelling, fast drain, won't charge | AED 350 |
| Charging Port Repair | Surface Connect or USB-C port | AED 250 |
| Water Damage | Liquid spill recovery and board cleaning | AED 500 |
| Kickstand Repair | Broken or loose kickstand hinge | AED 200 |
| Type Cover Port | Keyboard not detected or intermittent | AED 300 |
| Not Turning On | Dead device diagnostic and recovery | AED 200 |
| Data Recovery | Recover photos, documents, work files | AED 400 |
| Windows Hello Reset | Locked out or face recognition failure | AED 150 |
| Virus & Malware Removal | Complete malware clean-up and protection | AED 200 |
Prices are starting points in AED and include OEM Microsoft parts, labour, and the 90-day written warranty. Diagnostics are free.
Frequently Asked
Surface Pro Repair Questions
Answers from our Dubai workshop on Surface Pro repairs across 16 models (2014 – 2025).
Frequently Asked
Surface Repair Questions, Answered
We repair every Surface Pro from the original Pro 3 (2014) through the latest Pro 12 (2025). This includes both Intel and Snapdragon ARM variants, business and consumer editions, and 5G versions.
Surface Pro screen replacement starts from AED 450 for older models (Pro 3-5), AED 750-1,200 for mid-generation models (Pro 6-9), and AED 1,400-1,800 for the latest models (Pro 11, 12). All prices include genuine parts and 90-day warranty.
Yes. We diagnose Pro devices that won't power on for free. The most common causes are battery failure, charging circuit damage, or motherboard issues — all repairable in our Dubai workshop.
Yes, kickstand repair is one of our specialties. Whether it's loose, won't hold position, or completely detached, we can fix it from AED 200. Most kickstand repairs are completed same-day.
Most Surface Pro repairs (screen, battery, charging port) are completed same-day. Complex repairs like motherboard work or water damage recovery may take 2-3 business days. We always provide a clear timeline upfront.
Yes, we repair both LTE and 5G Surface Pro variants, including SIM card slot issues specific to those models. We have parts for both Intel and Snapdragon 5G versions.
Get a written quote
Tell us what's wrong. We'll price it before we touch it.
Send your model and the fault and you'll get a fixed written quote — not a range, and not a number that changes once the device is open. Free pickup anywhere in Dubai, insured courier elsewhere in the UAE.
Reviewed by Usman Shafique, Lead Surface TechnicianUpdated September 2026
Ready to Fix Your Surface?
Ready to Fix Your Surface Pro?
Free diagnostic. Free Dubai pickup. Same-day repair. 90-day warranty.
Or visit us at Concord Tower, Office 45, 10th Floor, Al Sufouh 2, Dubai — Mon–Sat 09:00–21:00