Feb 2024
"Surface Studio 2 PixelSense panel had two dead pixel columns. Repair was complex — full display assembly swap with colour profile calibration. Looks like new. Not cheap but worth it for the workflow."
CM
Carlos Mendoza
Verified Customer
PRO · SAME-DAY SERVICE
Microsoft Surface Pro Windows Hello & Password Reset Dubai | OEM Same-Day
- 4.9★ · 217+ Google reviews
- 13 years specialist · since 2013
- OEM parts · 180-day warranty
- Updated 2026
Microsoft Surface Pro Windows Hello & Password Reset Dubai in Dubai starts from AED 15020 and is completed same-day on most jobs by our 13-year specialists. Free door-to-door pickup across the UAE, genuine OEM Microsoft parts on every job, 180-day warranty. Rated 4.9★ from 217+ Google reviews.
Forgot your Surface password, Windows Hello not recognizing your face, or locked out of your local account? We recover access without wiping your data. Service handles local accounts, Microsoft accounts (with verification), Windows Hello fingerprint and face ID, and BitLocker key recovery.
- 4.9 Rating
- If lockout returns from the same cause within 30 days, we fix it free.
- Free Pickup
Do You Need Windows Hello & Password Reset?
Signs Your Pro Needs Windows Hello & Password Reset
'Incorrect password' on local account
Microsoft account 2FA broken (lost phone, etc.)
Windows Hello face / fingerprint stopped working
BitLocker recovery key prompt at boot
PIN reset loop
Account locked after too many attempts
Transparent Pricing
Surface Pro Windows Hello & Password Reset Pricing
All prices include genuine parts and If lockout returns from the same cause within 30 days, we fix it free..
| Model | Price | Timeframe |
|---|---|---|
| Surface Pro 3 | AED 150 – 200 | 1–2 days |
| Surface Pro 4 | AED 150 – 200 | 1–2 days |
| Surface Pro 5th gen | AED 150 – 200 | 1–2 days |
| Surface Pro 6 | AED 150 – 200 | Same-day |
| Surface Pro 7 | AED 150 – 200 | Same-day |
| Surface Pro 7+ | AED 150 – 250 | Same-day |
| Surface Pro 8 | AED 150 – 250 | Same-day |
| Surface Pro 9 Intel | AED 200 – 250 | Same-day |
| Surface Pro 9 5G ARM | AED 200 – 250 | Same-day |
| Surface Pro X | AED 150 – 200 | Same-day |
| Surface Pro 10 Business | AED 200 – 300 | Same-day |
| Surface Pro 11th Ed Snapdragon | AED 200 – 300 | Same-day |
| Surface Pro 11th Ed Intel Business | AED 200 – 300 | Same-day |
| Surface Pro 12-inch | AED 200 – 300 | Same-day |
| Surface Pro 13-inch | AED 200 – 300 | Same-day |
| Surface Pro 13-inch 5G | AED 200 – 300 | Same-day |
Why Windows Hello & Password Reset Becomes Necessary
- 1Forgotten password
- 2Lost 2FA device
- 3Windows Hello broken after Windows update
- 4BitLocker triggered by hardware change
- 5Profile corruption
How We Fix It
Our Windows Hello & Password Reset Process
- 1
Identification
We verify your ownership of the device before any reset work.
- 2
Diagnosis
Identify lockout type — local, Microsoft account, Windows Hello, or BitLocker.
- 3
Recovery Attempt
Multiple recovery paths attempted to preserve your data.
- 4
Reset Configuration
New PIN, password, and Windows Hello set up correctly.
- 5
Verification
Confirm you can log in reliably before device is returned.
Parts We Use
- Windows password recovery toolkit
- Microsoft account recovery flow
- BitLocker recovery key validation tools
What's Always Included
- Free diagnostic
- Written quote before any work
- If lockout returns from the same cause within 30 days, we fix it free.
- Free pickup and delivery in Dubai
- Quality testing before return
- Honest outcome report
Prevent Future Damage
How to Avoid This Issue Next Time
Save your BitLocker recovery key to your Microsoft account.
Set up multiple Windows Hello methods (PIN + face/fingerprint).
Keep your Microsoft account recovery email and phone current.
Use a password manager.
Note your Microsoft account credentials in a safe location.
What 217+ Customers Say
4.9 Stars on Google. Here's Why.
4.9
Based on 217 verified Google Reviews
Jan 2024
"Surface Hub 2S in our boardroom kept losing touch calibration mid-meeting. They diagnosed a firmware mismatch + faulty USB-C controller. Fixed on-site over a weekend — boardroom was ready Monday."
AY
Aisha Yousuf
Local Guide • Verified
6 weeks ago
"I recently had an excellent experience with Azizi Technologies LLC when they repaired my daughter's laptop. Professional service from start to finish."
CW
Cristina Waffoor
Local Guide • Verified
Related Repairs
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Frequently Asked
Surface Repair Questions, Answered
Only as an absolute last resort with your explicit approval. Our goal is always to recover access while preserving your files.
No, and neither can anyone else legitimately. BitLocker is properly designed encryption. If you saved your recovery key to your Microsoft account, we can retrieve it together.
Photo ID matching the original purchaser, original packaging or invoice, or Microsoft account ownership proof. We don't reset devices without ownership verification.
Surface Pro windows hello & password reset starts from AED 150. Final pricing depends on your specific model and damage extent. Free diagnostic provides a written quote before any work begins. All repairs include a 90-day warranty.
Ready to Fix Your Surface?
Ready to Fix Your Pro?
Free diagnostic. If lockout returns from the same cause within 30 days, we fix it free.. Same-day service available.
Or visit us at Concord Tower, Office 45, 10th Floor, Al Sufouh 2, Dubai — Mon–Sat 10:00–20:00