For business
Corporate Surface Repair Dubai
One batch drop-off at our workshop, one invoice, and priority turnaround so your staff are not waiting on individual tickets.
Who repairs Microsoft Surface fleets for companies in Dubai?
- 4.9★ · 223+ Google reviews
- 13 years specialist · since 2013
- OEM parts · 90-day warranty
- Updated 2026
We repair Microsoft Surface fleets for Dubai companies from our workshop in Concord Tower, Al Sufouh 2. You drop the devices off in one batch, get a single invoice and priority turnaround, with most screen and battery jobs finished the same day. We have serviced Surface hardware specifically since 2013.
An IT manager with fourteen Surface devices has a different problem from someone with one cracked screen. The device is not the issue. The ticket queue is. Chasing individual repairs across separate shops, separate invoices and separate visits costs more in administration than the repairs do. We run corporate Surface repair as a single engagement: one batch drop-off, one invoice, one point of contact, and a turnaround we commit to before you hand anything over. Our workshop is in Concord Tower, Al Sufouh 2, inside the Dubai Media City cluster, with parking in the tower, so most of our corporate clients are a short drive away. We do not collect from offices; someone from your team brings the batch in, and WhatsApp photos of the faults first let us have parts ready.
What this includes
- One batch drop-off at Concord Tower, on a day that suits you, with parking in the tower
- One invoice for the whole batch, itemised per device and per fault
- Priority turnaround ahead of walk-in queue
- Asset-tagged reporting so you can reconcile devices against your inventory
- Loan devices for critical staff where availability allows
- Scheduled battery health checks and firmware servicing to catch failures early
- Written damage assessments for insurance or asset write-off
What it costs
Corporate repairs are priced per device on the same schedule as consumer work: screen replacement battery replacement Surface Connect charging port repair and board-level work. Volume is reflected in the turnaround commitment and the consolidated invoice rather than in a discount that would compromise part quality. Every repair carries the same 90-day warranty.
Why people choose us for this
Surface specialists since 2013
Thirteen years on Surface hardware specifically, not laptops in general.
Genuine and OEM parts
We tell you which you are getting before we start, in writing on the quote.
90-day warranty
Covers the part fitted and the work done, on every device in the batch.
In-house, not shipped abroad
Your devices never leave Concord Tower, so turnaround is measured in days rather than weeks.
Free assessment
We assess the whole batch and quote before you commit to anything.
4.9★ from 223+ Google reviews
Public on our Google Business Profile.
Microsoft Surface specialists at Concord Tower, Al Sufouh 2 since 2013, so 13 years on Surface hardware specifically.
Frequently Asked
Surface Repair Questions, Answered
Yes. We run scheduled battery health checks, firmware updates and preventative servicing for organisations with Surface deployments, so failures are caught before someone loses a working day. Contracts are priced on fleet size and visit frequency, and you can start with a one-off audit of the fleet before committing to anything ongoing.
There is no minimum. The batch drop-off and single invoice start being worth more than the repairs themselves at around five devices, but we handle smaller batches on the same terms. If you have two devices down today and expect more next month, tell us and we will plan around that rather than treating each one as a separate job.
Yes. We invoice the company directly with a full itemised breakdown per device and per fault, which is what your finance team will want for reconciliation. We can also issue written damage assessments suitable for insurance claims or asset write-off if a device turns out not to be economically repairable.
Most screen, battery, kickstand and charging port repairs are completed the same day if the batch reaches us before midday and the parts are in stock. Board-level work such as liquid damage or logic board repair typically takes two to three days. We give you a realistic per-device timeline at assessment, before you commit.
No. We do not offer pickup, courier or on-site visits. Companies bring devices to our workshop in Concord Tower, Office 45, 10th Floor, Al Sufouh 2, usually as one batch. There is parking in the tower, and the Dubai Tram stops a short walk away. WhatsApp us photos and a device list first so we can have parts ready.
Not in your meeting rooms: we do not make on-site visits. Send us photos or a short video of the fault on WhatsApp first and we will tell you what it is likely to be. If it needs repair, your team or installer brings the Hub to our Concord Tower workshop, and touch and display faults are the most common.
Get a written quote
Tell us what's wrong. We'll price it before we touch it.
Send your model and the fault and you'll get a fixed written quote. Not a range, and not a number that changes once the device is open. Then bring it to Concord Tower, Al Sufouh 2. Walk-ins are welcome.
Related services
How we work
Ready to Fix Your Surface?
Tell us what you need
Free diagnostic, 90-day warranty, and an honest answer before you commit. 4.9★ from 223+ Google reviews.
Concord Tower, Office 45, 10th Floor, Al Sufouh 2, Dubai · Mon–Thu, Sat 09:00–19:00 · Fri 09:00–12:00 & 14:00–19:00