"Outstanding service, efficiency, and attention to detail from Azizi Technologies! I brought in an iPhone and a Surface, both fixed perfectly."
Vir Guazzaroni
Google review · Feb 2025
Walk in at Concord Tower, Al Sufouh 2 · Mon–Thu, Sat 09:00–19:00 · Fri 09:00–12:00 & 14:00–19:00 · Closed SunPlan your visit
Dubai's trusted Audio repair centre
Microsoft Surface Headphones & Earbuds repair in Dubai is completed same-day on screens and batteries by our 13-year specialists at Concord Tower. Walk-ins are welcome, OEM parts are non-negotiable, and the 90-day warranty is in writing. Rated 4.9★ from 223+ Google reviews.
Surface Headphones 1, 2, 2+ and Surface Earbuds are all repairable. One side not working, ANC failure, battery issues, ear cushion replacement. Affordable fixes for premium audio devices.
Common Audio issues we fix
One side not playing audio
✓ We Fix ThisANC (noise cancellation) not working
✓ We Fix ThisBattery won't hold charge
✓ We Fix ThisCharging case not charging
✓ We Fix ThisEar cushions worn or torn
✓ We Fix ThisMicrophone not working in calls
✓ We Fix ThisEvery generation covered
Pick your model for its known faults and how we repair it. Not sure which one you have? Send a photo of the back on WhatsApp.
Surface Headphones 1, 2, 2+ and Surface Earbuds are all repairable. One side not working, ANC failure, battery issues, ear cushion replacement. Affordable fixes for premium audio devices.
See Audio repairs
Main Repair Services
Surface Headphones & Earbuds repair pricing
Every Surface Headphones & Earbuds repair is priced for your exact model and fault. Pick the repair, send your model and a photo on WhatsApp, and we reply with a written price before any work begins.
| Repair | What it covers | Price |
|---|---|---|
| One Side Not WorkingSingle ear/side audio failure | Single ear/side audio failure | Ask on WhatsApp: price for one side not working |
| Battery ServiceBattery replacement and testing | Battery replacement and testing | Ask on WhatsApp: price for battery service |
| Charging Case RepairEarbuds charging case fix | Earbuds charging case fix | Ask on WhatsApp: price for charging case repair |
Every price is fixed in writing before work starts and includes parts, labour and the 90-day warranty. Diagnostics are free.
Additional Services
Why Dubai Chooses Us
Most repairs completed same-day. Drop off at 10am, collect it from us by 5pm in most cases.
Every repair backed by a written 90-day warranty. If the same fault returns, we fix it free.
Dubai Media City, a short walk from the Dubai Tram. Parking in the tower for drivers.
Only genuine Microsoft Surface parts. We refuse to fit aftermarket displays or batteries.
We diagnose for free. If we can't fix it, you don't pay a dirham.
Surface-only repair lab since 2013. 13 years of Pro, Laptop, Book, Go, Studio, Hub, Duo, Headphones.
What Google reviewers say
Based on 223 Google reviews
"Outstanding service, efficiency, and attention to detail from Azizi Technologies! I brought in an iPhone and a Surface, both fixed perfectly."
Vir Guazzaroni
Google review · Feb 2025
AUDIO Repair Guides
Free guides to help you understand your Surface Headphones & Earbuds and decide when repair makes sense.
Complete repair guide
Common causes and repair options
Compact device repair specifics
Cost comparison
Frequently Asked
Answers from our Dubai workshop on Surface Headphones & Earbuds repairs across 4 models (2018 – 2021).
Yes, we repair Surface Headphones 1, 2, and 2+ as well as Surface Earbuds. We work only on Microsoft Surface devices, including the audio range.
We quote every repair on WhatsApp: send your model and a photo of the fault and we reply with a written price before any work starts.
Yes, charging case repair is available. The issue is often a damaged charging connector or failed charging IC. Both are repairable.
Often yes. We give honest advice during free diagnostic.
Yes, ear cushion replacement with comfortable replacement pads that match original quality.
Most repairs are completed within 2-3 business days. Walk-ins are welcome at our Concord Tower workshop, no appointment needed.
Get a written quote
Send your model and the fault and you'll get a fixed written quote. Not a range, and not a number that changes once the device is open. Then bring it to Concord Tower, Al Sufouh 2. Walk-ins are welcome.
Ready to Fix Your Surface?
Free diagnostic. Walk-ins welcome. Same-day repair. 90-day warranty.
Concord Tower, Office 45, 10th Floor, Al Sufouh 2, Dubai · Mon–Thu, Sat 09:00–19:00 · Fri 09:00–12:00 & 14:00–19:00