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Walk in at Concord Tower, Al Sufouh 2 · Mon–Thu, Sat 09:00–19:00 · Fri 09:00–12:00 & 14:00–19:00 · Closed SunPlan your visit

Dubai's trusted Audio repair centre

Microsoft Surface Headphones & Earbuds Repair Dubai: OEM Specialist

  • 4.9★ · 223+ Google reviews
  • 13 years specialist · since 2013
  • OEM parts · 90-day warranty
  • Updated 2026

Microsoft Surface Headphones & Earbuds repair in Dubai is completed same-day on screens and batteries by our 13-year specialists at Concord Tower. Walk-ins are welcome, OEM parts are non-negotiable, and the 90-day warranty is in writing. Rated 4.9★ from 223+ Google reviews.

Surface Headphones 1, 2, 2+ and Surface Earbuds are all repairable. One side not working, ANC failure, battery issues, ear cushion replacement. Affordable fixes for premium audio devices.

Exploded view of a Surface Headphones & Earbuds: display, panel, battery, logic board and chassis01Display & glass02PixelSense panel03Battery cells04Logic board · port05Chassis · kickstand

Common Audio issues we fix

What's Wrong With Your Surface Headphones & Earbuds?

One side not playing audio

✓ We Fix This

ANC (noise cancellation) not working

✓ We Fix This

Battery won't hold charge

✓ We Fix This

Charging case not charging

✓ We Fix This

Ear cushions worn or torn

✓ We Fix This

Microphone not working in calls

✓ We Fix This

Every generation covered

All 4 Surface Headphones & Earbuds models

Pick your model for its known faults and how we repair it. Not sure which one you have? Send a photo of the back on WhatsApp.

Surface Headphones & Earbuds · 2018 – 2021

Surface Headphones 1, 2, 2+ and Surface Earbuds are all repairable. One side not working, ANC failure, battery issues, ear cushion replacement. Affordable fixes for premium audio devices.

See Audio repairs
Microsoft Surface Headphones 2 and Surface Earbuds, repair service in Dubai

Surface Headphones & Earbuds repair pricing

Get a Surface Headphones & Earbuds repair price on WhatsApp

Every Surface Headphones & Earbuds repair is priced for your exact model and fault. Pick the repair, send your model and a photo on WhatsApp, and we reply with a written price before any work begins.

Surface Headphones & Earbuds repairs in Dubai, with a WhatsApp link to ask each price
RepairPrice
One Side Not WorkingSingle ear/side audio failureAsk on WhatsApp: price for one side not working
Battery ServiceBattery replacement and testingAsk on WhatsApp: price for battery service
Charging Case RepairEarbuds charging case fixAsk on WhatsApp: price for charging case repair

Every price is fixed in writing before work starts and includes parts, labour and the 90-day warranty. Diagnostics are free.

Why Dubai Chooses Us

More Than a Repair Shop. We're Surface Specialists.

Same-Day Repair

Most repairs completed same-day. Drop off at 10am, collect it from us by 5pm in most cases.

90-Day Warranty

Every repair backed by a written 90-day warranty. If the same fault returns, we fix it free.

Easy to Reach

Dubai Media City, a short walk from the Dubai Tram. Parking in the tower for drivers.

Genuine Microsoft Parts

Only genuine Microsoft Surface parts. We refuse to fit aftermarket displays or batteries.

No-Fix-No-Fee Diagnostic

We diagnose for free. If we can't fix it, you don't pay a dirham.

Surface-Only Specialists

Surface-only repair lab since 2013. 13 years of Pro, Laptop, Book, Go, Studio, Hub, Duo, Headphones.

What Google reviewers say

4.9 Stars on Google. Here's Why.

4.9

Based on 223 Google reviews

"Outstanding service, efficiency, and attention to detail from Azizi Technologies! I brought in an iPhone and a Surface, both fixed perfectly."

VG

Vir Guazzaroni

Google review · Feb 2025

Oct 2024

"Excellent repair service. They were able to replace my screen in less than 24 hours, including pick up and delivery. Efficient, capable and kind. Competitive prices as well."

GB

Giorgio Bodo

Google review

Jan 2026

"I recently had an excellent experience with Azizi Technologies LLC when they repaired my daughter's laptop. Professional service from start to finish."

CW

Cristina Waffoor

Google review

Frequently Asked

Surface Headphones & Earbuds Repair Questions

Answers from our Dubai workshop on Surface Headphones & Earbuds repairs across 4 models (2018 – 2021).

  • Yes, we repair Surface Headphones 1, 2, and 2+ as well as Surface Earbuds. We work only on Microsoft Surface devices, including the audio range.

  • We quote every repair on WhatsApp: send your model and a photo of the fault and we reply with a written price before any work starts.

  • Yes, charging case repair is available. The issue is often a damaged charging connector or failed charging IC. Both are repairable.

  • Often yes. We give honest advice during free diagnostic.

  • Yes, ear cushion replacement with comfortable replacement pads that match original quality.

  • Most repairs are completed within 2-3 business days. Walk-ins are welcome at our Concord Tower workshop, no appointment needed.

Different Surface Device?

Browse Other Surface Devices

Get a written quote

Tell us what's wrong. We'll price it before we touch it.

Send your model and the fault and you'll get a fixed written quote. Not a range, and not a number that changes once the device is open. Then bring it to Concord Tower, Al Sufouh 2. Walk-ins are welcome.

Your device · 2 of 9

Which model is it?

Your device, question 2 of 9: Which model is it?

Printed under the kickstand or on the base. Can't see yours? Pick 'Not sure' and we will check.

A few quick taps, under a minute. We use your details only to reply to this request. Azizi Technologies LLC, Dubai.

Ready to Fix Your Surface?

Ready to Fix Your Surface Headphones & Earbuds?

Free diagnostic. Walk-ins welcome. Same-day repair. 90-day warranty.

Concord Tower, Office 45, 10th Floor, Al Sufouh 2, Dubai · Mon–Thu, Sat 09:00–19:00 · Fri 09:00–12:00 & 14:00–19:00

WhatsAppGet a price