Microsoft Surface Repair · Dubai Media City
Microsoft Surface Repair Dubai Media City: Free Pickup
- 4.9★ · 223+ Google reviews
- 13 years specialist · since 2013
- OEM parts · 90-day warranty
- Updated 2026
Microsoft Surface repair for Dubai Media City customers is handled by our 13-year specialists at Concord Tower, Al Sufouh 2. 30-minute agency pickup for Media City creative teams. Free pickup and delivery included, OEM Microsoft parts only, and every repair is backed by a 90-day warranty. Rated 4.9★ from 223+ Google reviews.
Dubai Media City (DMC) is 8 minutes from our lab. We service creative-agency Surface Pro and Surface Laptop Studio fleets: CNN, BBC, MBC, agencies and production houses. Pen-and-touch calibration, Surface Dial recalibration, and PixelSense display repairs are our DMC specialty.
- 30-minute agency pickup
- Free pickup & delivery
- OEM parts · 90-day warranty
- 4.9★ · 223+ reviews
Where in Dubai Media City we pick up from
Recognise any of these as your address? We drive a daily route through Dubai Media City:
- CNN Office
- BBC Office
- MBC Group
- Concord Tower (us)
- Crowne Plaza DMC
- DMC Amphitheatre
What we repair for Dubai Media City customers
Every Microsoft Surface family. Pick a device hub for full pricing and turnaround:
How Dubai Media City pickup works
- 1WhatsApp us with your Dubai Media City address. Pickup booked within minutes.
- 2Driver collects your Surface within the 30-minute agency pickup.
- 3Free diagnostic at our Al Sufouh lab. Written quote sent for approval before any work.
- 4Repair completed using OEM Microsoft parts. Most jobs done same-day.
- 5Return delivered to your Dubai Media City address with 90-day written warranty.
Other UAE areas we serve
We pick up Microsoft Surface devices from 46+ locations across the UAE. If you're not in Dubai Media City, find your area here:
Frequently Asked
Surface Repair Questions, Answered
30-minute agency pickup. We are roughly 8 minutes from Dubai Media City off-peak, working out of Concord Tower, Al Sufouh 2. Book on WhatsApp or through the quote form and we confirm a slot the same day.
Yes. Pickup and delivery is free anywhere in Dubai Media City, with insured transit both ways and no minimum repair value.
Anywhere in Dubai Media City, including CNN Office, BBC Office, MBC Group, Concord Tower (us). Give us the building or tower name when you book and the driver comes to you at home, the office or reception.
Yes. Walk-ins are welcome at Concord Tower, Office 45, 10th Floor, Al Sufouh 2, about 8 minutes from Dubai Media City. Diagnostics are free either way and you approve a written quote before any work starts.
Get a written quote
Tell us what's wrong. We'll price it before we touch it.
Send your model and the fault and you'll get a fixed written quote. Not a range, and not a number that changes once the device is open. Free pickup anywhere in Dubai, insured courier elsewhere in the UAE.
Ready to Fix Your Surface?
Get Your Surface Repaired Today.
Free diagnostic. Free Dubai pickup. Same-day repair. 90-day warranty. Just one message.
Concord Tower, Office 45, 10th Floor, Al Sufouh 2, Dubai · Mon–Sat 09:00–21:00