"Very efficient and professional team. They also provided free delivery to my location when my laptop got fixed. Highly recommended!"
May Al-Saffar
Verified Customer
Dubai's Trusted PRO Repair Center
Microsoft Surface Pro repair in Dubai starts from AED 350 and is completed same-day on screens and batteries by our 13-year specialists at Concord Tower. We use only OEM Microsoft components, collect from anywhere in the UAE at no cost, and warrant every job for 180 days. Rated 4.9★ from 217+ Google reviews.
From the original Surface Pro 3 to the latest Snapdragon-powered Pro 12, we repair every generation. Screen cracks, battery swelling, kickstand issues, charging port failures — fixed same-day with genuine parts.
Common PRO Issues We Fix
Cracked or shattered screen
✓ We Fix ThisBattery swelling or dead battery
✓ We Fix ThisKickstand broken or loose
✓ We Fix ThisWon't turn on / black screen
✓ We Fix ThisType Cover port not working
✓ We Fix ThisCharging port damaged
✓ We Fix ThisEvery Generation Covered
Click your specific model for repair details, pricing, and known issues.
Surface Pro 3
2014
View repair detailsSurface Pro 4
2015
View repair detailsSurface Pro 5th gen
2017
View repair detailsSurface Pro 6
2018
View repair detailsSurface Pro 7
2019
View repair detailsSurface Pro 7+
2021
View repair detailsSurface Pro 8
2021
View repair detailsSurface Pro 9 Intel
2022
View repair detailsSurface Pro 9 5G ARM
2022
View repair detailsSurface Pro X
2019/2021
View repair detailsSurface Pro 10 Business
2024
View repair detailsSurface Pro 11th Ed Snapdragon
2024
View repair detailsSurface Pro 11th Ed Intel Business
2025
View repair detailsSurface Pro 12-inch
2025
View repair detailsSurface Pro 13-inch
2024
View repair detailsSurface Pro 13-inch 5G
2024
View repair detailsMain Repair Services
Cracked, black, or unresponsive touch
From AED 450Learn moreSwelling, fast drain, won't charge
From AED 350Learn moreSurface Connect or USB-C port
From AED 250Learn moreLiquid spill recovery and board cleaning
From AED 500Learn moreBroken or loose kickstand hinge
From AED 200Learn moreKeyboard not detected or intermittent
From AED 300Learn moreDead device diagnostic and recovery
From AED 200Learn moreRecover photos, documents, work files
From AED 400Learn moreLocked out or face recognition failure
From AED 150Learn moreComplete malware clean-up and protection
From AED 200Learn moreWhy Dubai Chooses Us
Most repairs completed same-day. Drop off at 10am, pick up by 5pm in most cases.
Every repair backed by a written 180-day warranty. If the same fault returns, we fix it free.
Door-to-door pickup at no cost across Dubai. Booked by WhatsApp, often collected within 90 minutes.
Only genuine Microsoft Surface parts. We refuse to fit aftermarket displays or batteries.
We diagnose for free. If we can't fix it, you don't pay a dirham.
Surface-only repair lab since 2013. 13 years of Pro, Laptop, Book, Go, Studio, Hub, Duo, Headphones.
What 217+ Customers Say
Based on 217 verified Google Reviews
"Very efficient and professional team. They also provided free delivery to my location when my laptop got fixed. Highly recommended!"
May Al-Saffar
Verified Customer
"Amazing service! Got a Surface Pro screen replaced with pick and drop. Very convenient!"
Andrew Mackay
Local Guide • Verified
"Excellent service for my Surface Book laptop. Changed both batteries and I experienced a very professional response and job. Highly recommend."
Ioannis Faklaris
Local Guide • Verified
PRO Repair Guides
Free guides to help you understand your Surface Pro and decide when repair makes sense.
Complete pricing guide for Pro 3 through Pro 12 with hidden costs explained
Signs you need a new battery and what to expect from the replacement process
10 troubleshooting steps to try before calling a repair shop
Honest comparison from a repair shop perspective
Cost-benefit analysis by model and damage type
What changes when your Pro runs on ARM
Frequently Asked
Answers from our Dubai workshop on Surface Pro repairs across 16 models (2014 – 2025).
Frequently Asked
We repair every Surface Pro from the original Pro 3 (2014) through the latest Pro 12 (2025). This includes both Intel and Snapdragon ARM variants, business and consumer editions, and 5G versions.
Surface Pro screen replacement starts from AED 450 for older models (Pro 3-5), AED 750-1,200 for mid-generation models (Pro 6-9), and AED 1,400-1,800 for the latest models (Pro 11, 12). All prices include genuine parts and 90-day warranty.
Yes. We diagnose Pro devices that won't power on for free. The most common causes are battery failure, charging circuit damage, or motherboard issues — all repairable in our Dubai workshop.
Yes, kickstand repair is one of our specialties. Whether it's loose, won't hold position, or completely detached, we can fix it from AED 200. Most kickstand repairs are completed same-day.
Most Surface Pro repairs (screen, battery, charging port) are completed same-day. Complex repairs like motherboard work or water damage recovery may take 2-3 business days. We always provide a clear timeline upfront.
Yes, we repair both LTE and 5G Surface Pro variants, including SIM card slot issues specific to those models. We have parts for both Intel and Snapdragon 5G versions.
Ready to Fix Your Surface?
Free diagnostic. Free pickup. Same-day repair. 90-day warranty.
Or visit us at Concord Tower, Office 45, 10th Floor, Al Sufouh 2, Dubai — Mon–Sat 10:00–20:00