"I dropped my Surface Laptop 5 in Business Bay and the screen cracked. They collected it within 90 minutes, replaced the entire display, and delivered it back the next morning. No hidden fees."
Priya Sharma
Local Guide • Verified
Dubai's Trusted HUB Repair Center
Microsoft Surface Hub repair in Dubai starts from AED 1000 and is completed same-day on screens and batteries by our 13-year specialists at Concord Tower. We use only OEM Microsoft components, collect from anywhere in the UAE at no cost, and warrant every job for 180 days. Rated 4.9★ from 217+ Google reviews.
Surface Hub powers boardrooms across Dubai's business towers. We provide on-site enterprise repair for Hub 1, Hub 2S, and the new Hub 3 — display, touch, camera, audio, and software issues.
Common HUB Issues We Fix
Touch input not responding
✓ We Fix ThisDisplay showing dead pixels or lines
✓ We Fix ThisCamera not working in Teams calls
✓ We Fix ThisMicrophone array failure
✓ We Fix ThisWon't boot or stuck on Microsoft logo
✓ We Fix ThisWi-Fi connectivity issues
✓ We Fix ThisEvery Generation Covered
Click your specific model for repair details, pricing, and known issues.
Additional Services
Why Dubai Chooses Us
Most repairs completed same-day. Drop off at 10am, pick up by 5pm in most cases.
Every repair backed by a written 180-day warranty. If the same fault returns, we fix it free.
Door-to-door pickup at no cost across Dubai. Booked by WhatsApp, often collected within 90 minutes.
Only genuine Microsoft Surface parts. We refuse to fit aftermarket displays or batteries.
We diagnose for free. If we can't fix it, you don't pay a dirham.
Surface-only repair lab since 2013. 13 years of Pro, Laptop, Book, Go, Studio, Hub, Duo, Headphones.
What 217+ Customers Say
Based on 217 verified Google Reviews
"I dropped my Surface Laptop 5 in Business Bay and the screen cracked. They collected it within 90 minutes, replaced the entire display, and delivered it back the next morning. No hidden fees."
Priya Sharma
Local Guide • Verified
"Spilled coffee on my Surface Book 3 right before a client meeting. Loaner was offered while they cleaned the board. Got it back in 3 days, no data loss. Lifesaver."
James O'Brien
Verified Customer
"Surface Pro 7 kickstand stopped holding angle. They diagnosed a worn hinge bracket and replaced it with a genuine Microsoft part — felt like new for half the price of an Authorized Service Provider."
Fatima Al-Habsi
Verified Customer
HUB Repair Guides
Free guides to help you understand your Surface Hub and decide when repair makes sense.
Complete repair guide for IT managers
Total cost of ownership analysis
Should you upgrade your boardroom?
Diagnostic steps for IT teams
Frequently Asked
Answers from our Dubai workshop on Surface Hub repairs across 6 models (2016 – 2024).
Frequently Asked
Yes, we deploy technicians to your office anywhere in UAE for Surface Hub diagnostic and repair work. Same-day or next-day on-site service available across Dubai. Other emirates within 48 hours.
Surface Hub repair varies widely by model and issue. Touchscreen repair starts from AED 2,500. Camera/microphone fixes from AED 800. Software-only issues from AED 600. We provide free remote diagnostic before scheduling on-site visit.
Yes, we work with corporate IT teams across Dubai. We can provide service-level agreements (SLAs), bulk pricing for multiple Hubs, and inventory management for spare parts.
We don't perform hardware swaps, but we provide consultation on Hub 3 vs Hub 2S, help with deployment planning, and decommission the old unit safely.
Yes, touch issues are usually solvable on-site within 2-4 hours. We bring necessary parts and tools to your office and complete repair without disrupting other meeting rooms.
Yes, we still service the original 84″ Hub from 2016. Parts are limited but available. Many Dubai businesses still run these units successfully.
Ready to Fix Your Surface?
Free diagnostic. Free pickup. Same-day repair. 90-day warranty.
Or visit us at Concord Tower, Office 45, 10th Floor, Al Sufouh 2, Dubai — Mon–Sat 10:00–20:00