Step-by-Step Guide: Fixing AirPods Connection Issue with Your Surface Laptop
1. Check Bluetooth Settings on Your Surface Laptop
- The first thing is to confirm Bluetooth is activated on the Surface Laptop.
- If unconfident, head over to Start Menu, Settings, and Devices.
- Ensure that Bluetooth is checked.
- If Bluetooth is located off, activate it if the toggle switch is on.
- Ensure that this setting is checked since this is the most common reason behind devices struggling to connect.
2. Make sure AirPods Are in Pairing Mode.
- After that, make sure that your AirPods are actively looking for a device to get connected.
- In order to proceed with this, take out the AirPods from the charging case, then press and hold the small button located on the rare side of the case untill a white LED light starts blinking.
- These AirPods are ready to pair with other devices.
- If you fail to follow this intial instruction, your Surface Laptop will not find your AirPods, so keep this confirmation in mind when you try it out.

3. Remove Old Connections from Bluetooth Settings
If the preceding tip does not help you connect your AirPods and your Laptop, then take note of the other devices that you had attached, as they might be problematic for you to connect.In order to clear this obstruction, go to Bluetooth menu on your Surface Laptop and view the comparable and connected devices. In case any older connections are obvious and shall not be required, remove those connections by highlighting the device and clicking on Remove Device. Once all the unessential interpose has been disconnected, go ahead and select your AirPods from the Bluetooth menu.
4. Update Bluetooth Drivers on Your Surface Laptop
One of them is the other reason for such an issue could be the Bluetooth drivers are old. In order to update these drivers, open the device manager on your Surface laptop by right-clicking on the start menu and clicking on the device manager. Find the Bluetooth section, click on the arrow, and perform a right-click on your Bluetooth device.
5. Restart Your Surface Laptop and AirPods
If the above did not solve your issue, sometimes powering off both your AirPods and your Surface Laptop resolves the issue. Power down your laptop, pause for a few moments, and then restart it. In the same way, your AirPods can also be fixed by putting them back in the case, shutting the lid for ten seconds and then taking them out. Once both devices have been rebooted, pair your AirPods with your Surface laptop.
6. Check for System or Firmware Updates
Connection issues are known to happen due to outdated firmware or software. To ensure this is not the issue, go to Settings, click on Update & security, then on Windows Update to check for updates as well by using the Settings app on an iPhone and seeing the value of the firmware version you have.
7. Reset Your AirPods
In case your AirPods are still unable to connect, try resetting them as a last resort. Put the AirPods back in their case and shut the lid securely. Now open the lid, press and hold the button at the back for about fifteen seconds, and wait until the LED light first flashes amber and then white. After resetting, pair your Surface Laptop with the AirPods once more and see if it works.
8. Seek Professional Help
In case your AirPods still do not connect to your Surface Laptop after going through the above steps, the issue may be with the AirPods or the Bluetooth hardware in your Surface Laptop. In this scenario, seeking professional help is the way to go. To get professional help on Microsoft Surface devices, feel free to visit Microsoft Surface Repair Dubai. They have a network of professionals who can help with every hardware and software issue of your Surface Laptop.Our team makes it a point to make the device as good as new.
Final Thoughts
Mostly, the above steps solve AirPods connectivity issues on Surface Laptops, but if there are more basic issues, it is better to get professional help. Basic troubleshooting tips such as driver updates or toggling Bluetooth settings are also time savers and can save you from stress.
But when these solutions do not work, do not hesitate to contact a professional service center like Microsoft Surface Repair Dubai, we will quickly repair your Surface Laptop to fully support the AirPods.
