Microsoft Surface Overheating Repair 

Is your Microsoft Surface device getting too hot to touch or shutting down unexpectedly? Whether it’s a Microsoft Surface Pro or laptop 4 overheating while charging, or your Surface running hot, the issue needs to be addressed quickly. It can affect your device’s performance and even cause permanent damage.  

Our repair center in Dubai, specializes in fixing overheating issues on all Surface models. Our technicians will diagnose why your Surface Book 3 is overheating or your Surface Pro 7 gets too hot and provide the right solution for minor fixes to major repairs. 

Customer Ratings: 5
Microsoft Surface Overheating Repair

17+

Years of Experience

100%

Original Parts

FREE

Pickup & Delivery

1 Hour

Fast Repair Time

24/7

Support Services

99%

Customer Satisfaction

When to Seek Professional Repair
Save up to AED 49.00

When to Seek Professional Repair 

Persistent Overheating

If your Surface continues to overheat despite trying basic solutions such as updating software, cleaning vents, or adjusting power settings, a professional inspection is necessary. Persistent overheating can damage internal components like the CPU or battery, and only a technician can diagnose issues with the cooling system or other hardware components. 

Physical Damage:  

Overheating may cause or be a symptom of physical damage to internal parts like the fan, heat sink, or even the motherboard. If overheating is frequent and causing performance problems, these parts may need to be repaired or replaced by a professional. 

Water Damage:  

If your Surface has been exposed to water or liquid spills, this can cause serious internal damage, including to cooling systems. Water damage often leads to overheating as affected components may fail to regulate heat properly. It is crucial to seek professional help immediately to prevent long-term damage and ensure all affected parts are cleaned, repaired, or replaced. 

Starting From AED 49


Flexible payments available.

Technical Support & Services

  • Free Pickup and Delivery
  • Free diagnoses
  • Discount for bulk repair
  • B2B Surface Repair Services
  • Trade-in

We offer exclusive discounts for students, parents, teachers, and military personnel. Be sure to ask about our discount program when booking your repair.

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Models We Service 

We provide repairs for all Surface models, including but not limited to: 
 

Model  Series   
Surface Pro  Surface Pro (1st Gen), Pro 2, Pro 3, Pro 4, Pro 5, Pro 6, Pro 7, Pro 8, Pro 9  
Surface Laptop  Surface Laptop (1st Gen), Laptop 2, Laptop 3, Laptop 4, Laptop 5, Laptop Go, Laptop Go 2, Laptop Studio  
Surface Book  Surface Book (1st Gen), Book 2, Book 3  
Surface Go  Surface Go (1st Gen), Go 2, Go 3, Go 4  
Surface Studio  Surface Studio (1st Gen), Studio 2, Studio 2+  
Surface Duo  Surface Duo (1st Gen), Duo 2  
Surface Hub  Surface Hub (1st Gen), Hub 2S  
Surface Neo  Surface Neo   

Symptoms of Surface Overheating  

Device Shutting Down

Device Shutting Down 

If your Microsoft Surface is overheating and shutting down, it’s a clear sign the device is too hot to function properly. This automatic shutdown protects internal components from heat damage but also indicates a serious issue that needs addressing. 

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Thermometer Warning

Thermometer Warning

The screen may display a thermometer icon, indicating the device is overheating. This warning often appears on models like the Surface Pro during periods of high usage or while charging. 

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Hot to Touch

Hot to Touch 

A device, like the Surface Pro that becomes hot to the touch, is a red flag for internal heating issues. This can lead to discomfort and further damage if not addressed promptly. 

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Performance Slowdowns

Performance Slowdown

Overheating can cause performance to suffer. You may notice that your Surface is running slow, freezing, or lagging due to excessive heat. This slowdown is a result of the processor reducing its speed to prevent overheating damage. 

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Screen Flickering

Screen Flickering 

Screen flickering can be a symptom of overheating, especially in devices like the Surface Book or Surface Pro. When internal temperatures rise, it can affect the display and other components, causing the screen to flicker intermittently.  

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Device Won’t Turn On

Device Won’t Turn On 

In severe cases, the Surface won’t turn on after overheating. This could happen if the device shuts down due to extreme heat and doesn’t restart until it cools down. Prolonged exposure to high temperatures can lead to permanent damage, making the device unresponsive. 

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How to Fix Microsoft Surface Overheating

There are several methods to resolve overheating: 

Immediate fixes for Surface Overheating: 

If water spills on your Surface, you may notice signs of damage right away such as: 

Close Unnecessary Programs

If your Surface laptop is heating up, try closing programs that aren't necessary. Running fewer programs at once can help reduce the load on the system. 

Turn Off the Device

Power off your Surface and let it cool down for 5-10 minutes before restarting. 

Move to a Cooler Area

If you're using the device in a hot or humid environment, relocate to a cooler area. 

Clean the Cooling Vents

If your Surface is overheating, make sure the cooling vents are not blocked by dust. You can use compressed air to clean them. 

Use a Cooling Pad

A cooling pad can help if your Surface is overheating when charging or if your Surface is running hot. 

Use the Right Charger

Ensure you’re using the correct charger for your device to avoid overheating while charging. 

Long-Term Solutions for preventing overheating:

Update Software

Check for software updates, as these fix bugs that cause overheating. Sometimes updating your Windows system, firmware and drivers can fix overheating problems, especially with devices like the Windows Surface Pro overheating, it works. 

Limit Heavy Usage

Reducing the use of high-performance programs can help avoid issues. 

Modify Power Settings

Adjust your device’s power plan to balance performance and heat management. For example, reducing the maximum processor state to 75% can prevent the CPU from running too hot . 

How We Repair for Surface Overheating 

1. Initial Diagnostic and Inspection 

When we receive your Surface device, we start with a comprehensive diagnostic check to identify the cause of overheating. This includes: 

  • Checking for Blocked Vents: We inspect the cooling system for dust, debris, or obstructions. 
  • Running Temperature Tests: Our technicians run the device to monitor heat levels and identify whether the overheating is due to heavy use, software glitches, or hardware issues. 
  • Battery and Charger Inspection: If your device overheats while charging, we test the battery and charging port to ensure there’s no damage or malfunction.

2. Cleaning and Ventilation Improvement 

Once the issue is identified, we thoroughly clean your Surface device: 

  • Dust Removal: We clean out dust and debris from the cooling vents and fans to improve airflow, which often resolves overheating problems for devices like the Surface Laptop 4 or Surface Book 3
  • Fan and Heat Sink Check: For models with fans, we ensure they’re functioning properly. If necessary, we clean or replace heat sinks to help dissipate heat more efficiently. 

3. Software Optimization 

After the physical cleaning, we optimize the software for better performance: 

  • Uninstalling Unnecessary Programs: We identify and remove unwanted background programs that may be overloading the processor. 
  • Updating Software and Drivers: Ensuring your device has the latest updates can fix bugs causing overheating. We make sure all drivers, especially those related to the CPU and GPU, are up to date. 

4. Battery and Charger Repair or Replacement 

  • Testing the Battery Health: If your Surface is overheating while charging, we test the battery to check for signs of wear or malfunction. If the battery is faulty, we replace it with an original one. 
  • Charger and Port Repair: In cases where the charger or charging port is causing heat, we either repair the port or recommend using an official charger to avoid further issues. 

5. Motherboard and Component Repair

For more complex overheating issues caused by internal hardware problems, we: 

  • Check the Motherboard: If there's damage to the motherboard, we carefully assess whether it needs repair or replacement, as overheating can be caused by damaged circuits. 
  • Thermal Paste Application: For models like the Surface Book 2 overheating or Surface Laptop Go overheating, we may reapply thermal paste to help conduct heat away from critical components. 

6. Final Testing and Quality Check 

After completing the necessary repairs or adjustments, we run multiple tests to ensure the overheating issue is fully resolved: 

  • Heat Test Under Load: We stress-test the device under heavy use, simulating activities like video streaming or running multiple apps, ensuring the temperature remains stable. 
  • Charging Test: If the overheating was related to charging, we test the device while plugged in to ensure no further heat issues arise. 

7. Customer Feedback and Preventive Advice 

Once the device is repaired, we offer personalized advice on maintaining your Surface to prevent future overheating: 

  • Regular Cleaning Tips: We provide recommendations on how to keep vents clear and maintain airflow. 
  • Software Management: Suggestions on managing background processes and keeping the device updated. 
Models We Service

Where to Get Help for Microsoft Surface Overheating 

Visit our official service center for diagnostics and repairs using genuine parts. If basic troubleshooting doesn't work, professional help may be needed. We specialize in diagnosing and fixing overheating issues on all Surface models. We offer quick, reliable and cost-effective repairs. 

Why Choose Us?

Customer Satisfaction Guarantee

Our number one priority is ensuring that you’re satisfied with the service you receive. We stand by the quality of our work and offer warranties on repairs and replaced parts. If your Surface faces any overheating issues after repair, we’ll be happy to reassess and fix it. 

Expert Technicians with Specialized Experience  

Our technicians are certified and have extensive experience in diagnosing and repairing all models of the Microsoft Surface line, including Surface Pro, Surface Book, and Surface Laptop. Whether it's a simple issue like cleaning dust from vents or complex problems such as motherboard or battery failure, our team is well-equipped to handle it. 

Use of Original Parts

We only use genuine, original OEM parts when replacing any damaged components like batteries or fans. This guarantees the longevity and reliability of your repaired device, ensuring you won’t face the same problem again. 

Free Pickup and Delivery

We provide free pickup and delivery services across Dubai, making the repair process convenient for you. You don’t have to worry about visiting our shop—we come to you, collect the device, repair it, and deliver it back to your doorstep. 

Repair & Support for Your Latest Microsoft Surface

Repair & Support for Your Overheating Microsoft Surface.

Surface overheating Repair Services - Authorized and Experienced Technicians at Your Door-Step.

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FAQs

Common signs include the device becoming hot to the touch, random shutdowns, performance slowdowns, screen flickering, battery draining quickly, and the device displaying a thermometer warning.

Overheating can be caused by blocked vents, dust buildup, excessive background programs, a malfunctioning fan or heat sink, faulty charging ports, or physical damage to internal components like the motherboard or battery.

You can prevent overheating by keeping vents clean, using a cooling pad, avoiding heavy use of high-performance programs, updating software, and using the correct charger for your device.

Yes, water damage can disrupt the cooling system, leading to overheating. If your device has been exposed to liquid, it's important to seek professional help immediately to avoid long-term damage.

Turn off the device, let it cool down for 5-10 minutes, and check for blocked vents or excessive programs running. If the problem persists, contact us for a professional inspection and repair.

Our repair process includes a thorough diagnostic check, cleaning of cooling vents and fans, software optimization, testing the battery and charging port, and replacing faulty components if necessary.

Yes, we provide free pickup and delivery services across Dubai for your convenience.

The repair time depends on the complexity of the issue. In most cases, we diagnose the problem within the same day, and repairs are typically completed within 1-2 hours.