Terms and Conditions

Welcome to MicrosoftSurface.Pro. These terms and conditions outline the rules and regulations for using our website and services. By accessing this website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, you must not use our website.

Use of the Website

Eligibility:
By using this website, you represent that you are at least 18 years old or accessing the website under the supervision of a parent or guardian.

License:
MicrosoftSurface.Pro grants you a limited license to access and make personal use of this website. You are not allowed to download (other than page caching), modify it, or any portion of it, except with express written consent from MicrosoftSurface.Pro.

Prohibited Uses:
You agree not to use the website for any unlawful purpose, or in any way that could harm, disable, overburden, or impair the website or interfere with any other party’s use and enjoyment.

Services

Repair Services:
We provide repair services for Microsoft Surface devices. All repair services are subject to our evaluation of the device’s condition and availability of parts.

Pricing:
All prices are subject to change without notice. The final cost of repair services will be provided after our technicians have evaluated the device.

Free Pickup and Delivery:
We offer free pickup and delivery services within Dubai and the UAE. This service is subject to availability and may be subject to additional terms and conditions.

Warranty:
Repairs are covered by a limited warranty, which is specific to the type of service performed. This warranty does not cover additional damage or issues that occur after the repair.

Payment

Payment Terms:
Payment for services must be made upon completion of the repair and before the device is returned to you. We accept various forms of payment, including credit cards and cash.

Refund Policy:
Refunds for repair services will only be issued if the device cannot be repaired or if there is a significant delay in service that is deemed unacceptable by both parties.

Privacy Policy

Your use of the website is also governed by our Privacy Policy, which can be found here.

Limitation of Liability

MicrosoftSurface.Pro will not be liable for any damages of any kind arising from the use of this site or from any information, content, materials, products (including software) or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

Indemnification

You agree to indemnify, defend, and hold harmless MicrosoftSurface.Pro, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Changes to the Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.

Governing Law

These terms and conditions are governed by and construed by the laws of the United Arab Emirates. You agree to submit to the exclusive jurisdiction of the courts located in Dubai for the resolution of any disputes.