Microsoft Surface Charging Port Replacement

If your Surface charging port is not working, It may take too long to charge a battery Or your surface has a loose charging port. Charging port issues are most common in Microsoft Surface and it can be due to physical damage, dust or debris accumulation. We have a quick solution for you.  

Visit us, our certified technicians are equipped to clean the charging port and repair connections, replace a broken charging port with the original one to restore your surface to power on efficiently. 

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Microsoft Surface Charging Port ReplacementMicrosoft Surface Charging Port Replacement

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Microsoft Surface Models We fix
Save up to AED 49.00

Microsoft Surface Models We fix 

Our technicians are experts in fixing charging ports and other software or hardware problems related to every model of the Surface series. 

Surface Pro Series:

  • Surface Pro 4 (2015)
  • Surface Pro (2017)
  • Surface Pro 6 (2018)
  • Surface Pro 7 (2019)
  • Surface Pro 7+ (2021)
  • Surface Pro 8 (2021)
  • Surface Pro 9 (2022)

Surface Go Series:

  • Surface Go (2018)
  • Surface Go 2 (2020)
  • Surface Go 3 (2021)
  • Surface Go 4 (2023)

Surface Book Series:

  • Surface Book (2015)
  • Surface Book 2 (2017)
  • Surface Book 3 (2020)

Surface Laptop Series:

  • Surface Laptop (1st Gen) (2017)
  • Surface Laptop 2 (2018)
  • Surface Laptop 3 (2019)
  • Surface Laptop 4 (2021)
  • Surface Laptop 5 (2022)
  • Surface Laptop Go (2020)
  • Surface Laptop Go 2 (2022)
  • Surface Laptop Go 3 (2023)
  • Surface Laptop Studio (2021)

Surface Studio Series:

  • Surface Studio (2016)
  • Surface Studio 2 (2018)
  • Surface Studio 2+ (2022)

Surface Hub Series:

  • Surface Hub (2015)
  • Surface Hub 2S (2019)

Starting From AED 49


Flexible payments available.

Technical Support & Services

  • Free Pickup and Delivery
  • Free diagnoses
  • Discount for bulk repair
  • B2B Surface Repair Services
  • Trade-in

We offer exclusive discounts for students, parents, teachers, and military personnel. Be sure to ask about our discount program when booking your repair.

Contact us now and get offers

Signs Your Microsoft Surface Charging Port Needs Replacement

Here we have discussed common signs of a damaged charging port, if you see any of them, address it and get professional care for your valuable device to prevent it from further loss. 

Inconsistent Charging

Inconsistent Charging

Inconsistent charging is one of the most common signs of a faulty charging port. If your Microsoft Surface only charges when the cable is positioned in a certain angle. It indicates that the connection between the charging port and the cable has become loose or damaged and needs repair. 

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Battery Not Charging

No Charging

If your Surface isn’t charging and the charger works on other devices perfectly, it means that the issue lies with the charging port. A damaged or malfunctioning port can prevent power from reaching the device. 

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Physical Damage to the Port

Physical Damage to the Port

If you have physical damage, such as bent pins or a loose port,  these are the clear signs of damage to the charging port, you must replace them and prevent your surface from frequently disconnecting charging.  

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Overheating During Charging

Overheating During Charging

If your Microsoft Surface becomes excessively hot while charging, it means there is damage to the charging port. A damaged port causes poor electrical connections, and your device becomes overheating. If you leave it as unresolved, it damages internal components. 

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Intermittent Charging or Battery Drain

Intermittent Charging or Battery Drain

If your Surface starts charging intermittently or the battery drains quickly even when plugged in, this may indicate a deeper issue with the charging port. Over time, these problems worsen, and prevent the device from charging altogether. 

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Slow Charging

Slow Charging

A damaged charging port can result in slower-than-usual charging times. If your Surface takes much longer to charge than normal, we’ll inspect and replace the port to restore proper charging speeds.

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Burn Marks or Strange Smells

Burn Marks or Strange Smells

If you notice burn marks, discoloration, or a strange smell coming from the charging port, it’s a sign of internal damage or short-circuiting. Immediate replacement is necessary to avoid further harm to your Surface’s components.

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Port Feels Loose

Port Feels Loose

If your charging cable feels loose or wobbly when plugged in, it’s a sign that the internal port has worn out. We can securely replace the charging port to ensure a snug fit and proper charging connection.

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Why a Charging Port Damage?

Most common reasons why your surface doesn't charge and it may need charging port replacement. Overlook to avoid them.

Wear and Tear

If you frequently plug or unplug your charging cable without being careful when connecting or disconnecting the charger. The charging port can wear out over time. It can loosen the port's internal components which cause a weak connection and you need a replacement. 

Dust and Debris

When dirt builds up inside the port, it blocks the connection between the charger and the device, making it difficult to plug in the charging cable. Over time, this interference can cause permanent damage to the port, and you require professional cleaning or replacement. 

Accidental Damage

You have an accidental drop off your surface when it is connected to the charging cable. It can bend or break. In such cases, the only solution is to replace the damaged port to restore the device’s functionality. 

Professional Charging Port Replacement Process 

When your Microsoft Surface Pro, Surface Book, or Surface laptop Go experiences charging issues. You troubleshoot by yourself but it is not working, then a professional replacement of the charging port is the best solution for you. Here’s how our expert technicians handle the process to restore your device’s optimal functionality. 

Step 1: Diagnosis 

We start with conducting a quick, 15-minute check to confirm that the charging port is the root of the problem. Assessment of the issue is important to avoid unnecessary repairs. Our technicians determine whether the charging port needs to be replaced or if the problem lies elsewhere using specialized tools and techniques. 

Step 2: Approval: 

We clearly discuss our diagnosis, physical or internal damage and our process of how we perform charging port replacement. 

Step 3: Disassembly 

After your approval, our technicians open the Surface carefully to avoid any damage to the internal components. It requires expertise as the device’s internal structure must be handled with care so that no further issues arise during the repair process. 

Step 4: Port Replacement 

After accessing the charging port, our experts remove the damaged component. We use only high-quality, OEM (Original Equipment Manufacturer) parts for the replacement. After knowing that the new charging port is compatible with your device, we provide a reliable solution and carefully install the new port.  

Step 5: Reassembly and Testing 

Once the new charging port is installed, our experts reassemble the device. After reassembly, the device we apply the different testing techniques to confirm that the charging port is functioning correctly.  

Step 6: Hand Over Your Device:

After the whole process, we notify you that your device is completely usable and you can get it as soon as possible. 

An authorized Surface Book Repair in Dubai: 

Troubleshoot the Surface Charging Issues

Check the Charger: Test the charger with another device to confirm it’s working or not. 
Clean the Port: Clean the dust or debris using a soft brush or compressed air to remove any dust from the port. Cleaning can restore charging again. 
Try Different Power Sources: Ensure the issue isn’t related to an external power outlet. 

Note: If troubleshooting doesn’t solve the problem, our expert technicians can diagnose and replace the faulty charging port efficiently, often within 1-2 days depending on the issue. 

Service Excellence at a Price You'll Love

Professional Repairs

We have certified experts with over 17 years of experience to deal with every Microsoft Surface model and any charging-related issues.

Guaranteed Quality

We use genuine Microsoft parts and high-quality repair tools to restore your device like new. 

Quick Diagnosis

We assess the problem within 15 minutes and save you valuable time. 

Affordable Rates

We offer an affordable charging port replacement price and our service starts from 49 AED. 

Microsoft Surface Charging Port Replacement

Our Special Repairing service for Students 

Whether it's fixing software bugs, replacing a broken screen, or addressing charging port issues, our special service is designed to help students get back to their studies with minimal disruption. Get in touch today and benefit from our student-friendly repair solutions with a 10% discount! 

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FAQs

Common signs include inconsistent charging, no charging at all, physical damage (such as bent pins or a loose port), overheating during charging, slow charging, burn marks or strange smells, and a loose or wobbly charging port.

Typically, the charging port replacement process takes about 1-2 hours. We perform a diagnosis in just 15 minutes to confirm whether the charging port is the root cause of the issue.

We service all Surface models, including,Surface Pro Series (Pro 4 to Pro 9),Surface Go Series,Surface Book Series,Surface Laptop Series,Surface Studio Series and Surface Hub Series

Yes, we use 100% original Microsoft parts to ensure the highest quality and longevity of the repair.

Charging port damage can occur due to wear and tear from frequent plugging and unplugging, accumulation of dust and debris, or accidental damage, such as dropping the device while it's connected to the charger.

The cost for charging port replacement starts from AED 49. Pricing may vary depending on the specific Surface model and the complexity of the repair.

Yes, we provide free pickup and delivery services across Dubai, Abu Dhabi, and Sharjah for charging port replacements.