Microsoft Surface Keyboard and Trackpad Replacement

If you’re dealing with an unresponsive keyboard or a malfunctioning trackpad on your Microsoft Surface. Problems such as  Keyboard not responding, Sticky keys, typing lag or unresponsive trackpads can severely disrupt your workflow, making it difficult to complete tasks on time. 

You don’t need to struggle with these problems for long. Our professional Microsoft Surface keyboard and trackpad replacement services are designed to restore your keyboard to its original functionality and trackpad to smooth touch. 

Customer Ratings: 0
Microsoft Surface Keyboard and Trackpad Replacement

17+

Years of Experience

100%

Original Parts

FREE

Pickup & Delivery

1 Hour

Fast Repair Time

24/7

Support Services

99%

Customer Satisfaction

Microsoft Surface Models We Service
Save up to AED 49.00

Microsoft Surface Models We Service

Our team is equipped to handle keyboard and trackpad replacements for a wide range of Microsoft Surface models, ensuring your device is in expert hands. Below are some of the models we frequently service: 

  • Microsoft Surface Pro Series:  
    We cover all versions from Surface Pro 3 to the latest Surface Pro 9, including the Surface Pro X. 
  • Microsoft Surface Book Series:  
    From the original Surface Book to Surface Book 3, our technicians are experienced in handling the unique detachable keyboard design of this model. 
  • Microsoft Surface Laptop Series:  
    Whether you have a Surface Laptop Go, Surface Laptop 3, or the latest Surface Laptop 5, we provide top-tier keyboard and trackpad replacement services. 
  • Microsoft Surface Studio:  
    We offer specialized services for the Surface Studio series, addressing compatibility and connectivity with external keyboards and mice, including those on the Surface Studio 2.
  • Microsoft Surface Go Series:  
    Our services extend to the more compact Surface Go devices. We address compatibility and smooth connectivity of Surface Go Type Cover via connecting ports. 
  • Microsoft Surface Laptop Studio:  
    Our technicians are skilled in servicing the Surface Laptop Studio, ensuring that both the keyboard and trackpad are replaced with precision to maintain the device's high performance. 
  • Surface Duo:  
    We fix the issues related to the on-screen keyboard of Surface Duo, and Surface Duo 2.  

Starting From AED 49


Flexible payments available.

Technical Support & Services

  • Free Pickup and Delivery
  • Free diagnoses
  • Discount for bulk repair
  • B2B Surface Repair Services
  • Trade-in

We offer exclusive discounts for students, parents, teachers, and military personnel. Be sure to ask about our discount program when booking your repair.

Contact us now and get offers

Common Keyboard and Trackpad Issues We Fix

Unresponsive Keys and Sticky Keys

Unresponsive Keys and Sticky Keys

Over time, keys can become unresponsive or sticky due to debris or wear. We replace the faulty keyboard to restore smooth typing. 

Fix Now...

Faulty Trackpad

Faulty Trackpad

A trackpad that doesn’t respond correctly or has become physically damaged can be frustrating. We replace the trackpad with a new one, ensuring precise navigation. 

Fix Now...

Surface Type Cover Stopped Working

Surface Type Cover Stopped Working

If your Surface Type Cover or Microsoft Type Cover has stopped working, we can diagnose the issue and provide a replacement if necessary. 

Fix Now...

Keyboard Connectivity Issues

Surface keyboard connectivity issues are common and can be easily fixed with our services.

Fix Now...

Ghost Keystrokes_Touches

Ghost Keystrokes/Touches 

We address issues like ghost keystrokes/touches that may occur on devices like the Surface Studio 2, ensuring that your keyboard inputs are accurate. 

Fix Now...

Keyboard Not Detected

Keyboard Not Detected

We clean connectors and update drivers to ensure your device recognizes the keyboard properly​.

Fix Now...

Double Typing Keys

Double Typing Keys

We resolve issues with faulty key switches to eliminate double strokes​.

Fix Now...

Trackpad Sensitivity Issues

Trackpad Sensitivity Issues

We recalibrate or replace your trackpad to ensure optimal sensitivity and performance​.

Fix Now...

How Our Service Works

Diagnosis

The first step in our repair process is a thorough diagnosis of your Microsoft Surface's keyboard or trackpad. When you bring in your device, our technicians start by carefully examining it to identify the exact issue. Our goal is to pinpoint the root cause, whether it’s due to physical damage, software glitches, or hardware failures. 

Customer’s Approval 

Once the diagnosis is complete and we’ve identified the issue, we’ll provide you with a detailed explanation of the problem and the proposed solution. This includes a clear breakdown of the steps involved in the repair, the parts that need to be replaced, and the total cost. We believe in complete transparency,  

Removal of Defective Components 

After receiving your approval, we proceed to the replacement phase. Depending on the problem identified, we carefully remove the faulty component—be it the Windows Surface Keyboard, Microsoft Surface Type Cover, or the trackpad. Our technicians use specialized tools and techniques to ensure that the removal process does not damage any other parts of your device. 

Replacement

After removing the defective component, we replace it with a genuine Microsoft part. Using authentic parts is essential for maintaining the integrity and performance of your Surface, ensuring that the new component works seamlessly with the rest of the device. 

Testing and Quality Assurance

After the replacement, we move on to a comprehensive testing phase. This involves checking the responsiveness of the new keyboard or trackpad, ensuring that all keys work as expected and that the trackpad is fully responsive to touch gestures. We also test for any lingering issues, such as typing lag or keyboard connectivity problems, to ensure that everything is operating smoothly.  

Handover

The final step in our process is the handover. Once all testing and quality checks are complete, we prepare your device for return. We’ll provide you with a summary of the work done, including the issues identified, the steps taken to resolve them, and any recommendations for future care. 

Pricing for Microsoft Surface Keyboard and Trackpad Replacement 

The cost of replacing a Microsoft Surface keyboard or trackpad can vary depending on the model and the extent of the damage. Here's a breakdown of the average costs: 

  • Surface Pro Keyboard Replacement:  
    Starting from AED 500 to AED 800, depending on whether it's a Surface Pro Type Cover or a Surface Pro Signature Type Cover. 
  • Surface Book Keyboard Replacement:  
    The cost typically ranges from AED 800 to AED 1,200, as this model integrates the keyboard into the device's base, making it more complex to replace. 
  • Surface Laptop Keyboard Replacement:  
    Expect to pay between AED 600 and AED 1,000, depending on the model and the specific keyboard design. 
  • Surface Trackpad Replacement:  
    Trackpad replacements generally cost between AED 400 and AED 700, with higher-end models like the Surface Book on the upper end of the scale. 
An authorized Surface Book Repair in Dubai: 

Get Started with Your Repair Today 

Don’t let a broken keyboard or trackpad slow you down. Contact us today to schedule your Microsoft Surface repair. With our expertise and commitment to quality, you can trust us to get your device back to peak performance quickly and efficiently. 

Note: For more information or to book a service, visit our website or call our support team. We're here to help! 

Why Choose Us?

In addition to competitive pricing and our extensive experience with various Surface models, we provide the following advantages: 

Genuine Parts

We use only genuine Microsoft parts for replacements, ensuring that your device remains reliable and performs optimally. Whether it's a Microsoft Surface Type Cover or a Microsoft Surface Wireless Keyboard, you can trust that your replacement parts are of the highest quality. 

Expert Technicians

Our team consists of highly skilled technicians who specialize in Microsoft Surface repairs. They can accurately diagnose and fix issues such as unresponsive keys, Surface keyboard connectivity issues, and key presses not registering all common problems that Surface users face. 

Quick Replacements

We prioritize quick service, aiming to get your device back to you as soon as possible, often within the same day. 

Warranty on Parts and Labor: 

We offer a 90-day warranty on all replacement parts and labor, ensuring peace of mind. 

Microsoft Surface Keyboard and Trackpad Replacement

Our Exclusive Student Discount Offer on Microsoft Surface Repairs

We understand that being a student often means balancing a tight budget while trying to keep up with the demands of your studies. That’s why we’re excited to offer an exclusive 10% discount on all Microsoft Surface repairs for students! Whether you need a keyboard or trackpad replacement, or any other repair service for your Surface device, this discount helps make top-quality repairs more affordable for you. 

How to Claim Your Discount 

Claiming your student discount is simple and hassle-free. Just follow these steps: 

  1. Book Your Repair: Contact us to schedule your Microsoft Surface repair. You can do this through our website, by phone, or by visiting our service center. 
  1. Present Your Student ID: When you bring in your device, simply show your valid student ID to one of our team members. This ID can be from any recognized educational institution. 
  1. Enjoy 10% Off: Once your student status is confirmed, we’ll apply the 10% discount to your repair bill, giving you quality service at a reduced price. 

Book a Repair Appointment Now

FAQs

We service various Surface models, including the Surface Pro series (Pro 3 to Pro 9), Surface Book series, Surface Laptop series, Surface Studio, Surface Go, Surface Laptop Studio, and Surface Duo models.

We fix issues such as unresponsive keys, sticky keys, typing lag, faulty trackpads, Surface Type Cover not working, ghost keystrokes, keyboard connectivity issues, and trackpad sensitivity issues.

The replacement process typically takes about 1 hour. Diagnosis is done within 15 minutes, and we aim for same-day repairs whenever possible.

Yes, we use only genuine Microsoft parts for all keyboard and trackpad replacements to ensure the highest quality and performance.

Yes, we offer a 90-day warranty on all replacement parts and labor, ensuring peace of mind for your repairs.

Yes, we offer free pickup and delivery across Dubai, Abu Dhabi, and Sharjah for your convenience.

Yes, we can diagnose and fix Surface Type Cover and Microsoft Type Cover connectivity problems, and replace the cover if needed.