Easy Steps to Get Your Keyboard and Mouse Working Again
1. Verify and improve Network Ports
- Check the mouse and keyboard are connnected properly.
- Make sure your wireless gadget is turned on and recheck the batteries.
- Try linking them to a different USB port or replacing the USB receiver.
2. Enable USB Legacy Support in BIOS
- Restart your computer and press the F2, Del, or the key shown on the screen to enter the BIOS setup.
- Enable the USB configuration or Legacy USB support option.
- Save the changes and restart your computer.

3. Use On-Screen Keyboard for Access
- Tap the Ease of Access icon on the login page.
- Select the On-Screen keyboard to input your password and access your system.
4. Update Drivers Using Device Manager
- Press the Windows key + X and click Device Manager from the list.
- Activate keyboard, mouse and other pointing device support.
- For each device, right-click, choose Update Driver, and then follow the on-screen directions.
5. Install Latest Windows Updates
- Click on Windows update after selecting Update & Security from the Settings menu.
- Keep your system updated by clicking on check for updates.
- Updates can add fixes for hardware compatibility issues.
6. Reinstall Keyboard and Mouse Drivers
- Open Device Manager, locate your keyboard and mouse in their respective sections, and right-click on them.
- After deciding to uninstall the device, restart your PC.
- The necessary drivers will be automatically reinstalled by windows during the reset.
7. Perform a System Restore
- If the problem persists, one can revert back to the previous condition of their system.
- Search for a restore point in the start menu and follow the instructions to roll back.
Seek Professional Guidance
- If the problem continues to exist,it can be the result of greater hardware or software issues.
- Visit Microsoft Surface Repair Dubai for expert diagnosis and repair services.
The Importance of Resolving Keyboard and Mouse Issues
Not being able to use your keyboard or mouse after resetting Windows 10 can halt your efficiency and cause unneeded stress. These devices are essential for guiding your system, so fixing the issue is necessary.
By taking these actions, the problem will be resolved and your computer will function normally again. If you still face difficulties, the expert at MSP can help you troubleshoot and repair your device quickly.
Final Thoughts
A non-working keyboard or mouse after a Windows 10 reset can feel like hitting a wall but it is rarely permanent. With the right steps, most issues can be resolved quickly and without needing new hardware.
If these solutions don’t get things moving, MSP’s team is ready to step in with expert repairs and fast fixes to get your system back on track because basic tools should never hold back your productivity.