Step-by-Step Guide to Fix Surface Pro 11 Resolution Issues
Step 1: Check Display Settings
- Select the display settings by right-clicking the mouse on the desktop.
- Go to display resolution and move vertically downwards.
- Select 3840 by 1038 and then press apply.
Also, if you’re dealing with constant display misalignments, you might consider visiting our page for Surface Motherboard Repair, as it could be a deeper hardware issue.
Step 2: Update Display Drivers
- Press Windows + X , then choose Device Manager from the list.
- Open Display Adapter, then right-click your graphics driver to explore more settings.
- Click on Update Driver, then choose search automatically to find and install the latest drivers.
- Restart your Surface Pro 11 and check if the resolution issue is fixed.
If you are not sure how to update drivers or troubleshoot hardware, check our Microsoft Surface Repair Dubai service for professional support.
Step 3: Adjust Graphics Control Panel Settings
- If using Intel graphics, use the start menu to search for the Intel graphics command centre.
- Adjusting the resolution settings can be done by going to display and choosing 3840 x 1080 manually.
- Open the NVIDIA Contol Panel or NVIDIA GPUs, then select change resolution to adjust your display settings.
Step 4: Check External Monitor Settings
- If connected to an external monitor, open the monitor’s menu settings.
- Ensure the resolution is set to 3840 x 1080, and check for any scaling options that may involve the display
Step 5: Try a Different Cable or Port
- Replace your HDMI or display port cable to rule out a connection issue.
- Use a different port on your Surface Pro 11 or docking station.
If ports aren’t working, it could be a logic board issue. Our Surface Motherboard Repair service can help diagnose and fix internal hardware faults.
Step 6: Perform a Windows Update
- Open settings and Windows update.
- Tab check for updates and proceed to install any updates that appear.
- Restart your Surface pro and check if the correct resolution is applied.
Need Expert Assistance?
If the issue continues after looking at all the solutions, it likely stems from either more deep compatibility problems or even a hardware malfunction. For operative surface device checking and repairs, look no further than MSP. Reach out today and let us get your Surface Pro 11 working perfectly again.
When these steps are taken, your Surface Pro 11 will have the correct resolution, thus providing a better and clearer screen experience.
Final Thoughts
If your Surface Pro 11 is showing 3840 x 2160 instead of 3840 x 1080, don’t worry, it is usually just a settings or driver issue. With a few quick tweaks, you can bring your screen back to the right resolution for a sharper, more comfortable viewing experience.
If display issues continue or you are unsure what is causing them, MSP is here to help. Our team can quickly diagnose the problem and get your Surface Pro 11 back to peak performance, clear, crisp, and working the way it should.
Still stuck? Contact Us for fast and reliable support from certified Surface experts in Dubai.
