Skip to content
Surface RepairDubaiMicrosoft Surface Repair Dubai

Walk in at Concord Tower, Al Sufouh 2 · Mon–Thu, Sat 09:00–19:00 · Fri 09:00–12:00 & 14:00–19:00 · Closed SunPlan your visit

Microsoft Surface Laptop 5 15" · Windows Hello & Lockout Reset

Microsoft Surface Laptop 5 15" Windows Hello & Lockout Reset Dubai

WhatsApp Photo of DamageGet a price
  • 4.9★ · 223+ Google reviews
  • 13 years specialist · since 2013
  • OEM parts · 90-day warranty
  • Updated 2026

Microsoft Surface Laptop 5 15" windows hello & lockout reset in Dubai is priced on WhatsApp after a free diagnosis and is completed same-day on most jobs by our 13-year specialists at Concord Tower, Al Sufouh 2. Account lockout, BitLocker recovery, PIN reset and Windows Hello recalibration without losing your data. We fit OEM Microsoft parts only, welcome walk-ins, and back every repair with a 90-day warranty. Rated 4.9★ from 223+ Google reviews.

Exploded view of a Microsoft Surface Laptop 5 15" with the parts worked on in windows hello & lockout reset highlighted01Display & glass02PixelSense panel03Battery cells04Logic board · port05Chassis · kickstand

Surface Laptop 5 15" Windows Hello & Lockout Reset: Pricing & Turnaround

Price
Price on WhatsApp
Turnaround
same-day on most jobs
Warranty
90-day warranty on parts and labor

How Surface repair pricing works →

Common Surface Laptop 5 15" windows hello & lockout reset symptoms

If your Surface Laptop 5 15" has any of these, our windows hello & lockout reset workflow covers it:

  • Forgot Windows PIN or password
  • BitLocker recovery key prompt blocks login
  • Windows Hello stopped recognising your face
  • Account locked after multiple wrong attempts
  • Azure AD / Intune device wiped or locked
  • Need to remove a previous owner's account

How Surface Laptop 5 15" windows hello & lockout reset works

  1. 1
    WhatsApp a photo of your Surface Laptop 5 15" damage. We confirm the fault and quote within minutes.
  2. 2
    Come to Concord Tower by car, metro or on foot. Parking in the tower, walk-ins welcome.
  3. 3
    Free diagnostic at our Al Sufouh lab. Written quote sent for approval, so there are no surprise charges.
  4. 4
    OEM parts fitted: only genuine Microsoft components. same-day on most jobs turnaround.
  5. 5
    Collect it from us with 90-day warranty on parts and labor.
4.9★ Rating
223+ Google reviews
OEM Microsoft parts
Genuine parts only
90-day warranty on parts and labor
In writing
13-year specialist
Since 2013

Related Surface Laptop repairs

windows hello & lockout reset on other Surface Laptop models

Other Surface Laptop 5 15" repairs

All Surface Laptop 5 15" repairs →Surface windows hello & lockout reset in Dubai →

Frequently Asked

Surface Repair Questions, Answered

  • We repair every Surface Laptop including all 20 generations and variants: the original Laptop through Laptop 7, the entire Laptop Go series (Go 1, 2, 3), Laptop Studio, and the new 13-inch Snapdragon model from 2025.

  • We quote every repair on WhatsApp: send your model and a photo of the fault and we reply with a written price before any work starts. All prices include genuine parts and 90-day warranty.

  • Yes, the Alcantara fabric keyboard on Surface Laptop 1-5 requires special handling. We replace the entire palmrest assembly when needed, preserving the original look.

  • Yes, this is one of our most common Surface Laptop repairs. Causes range from battery failure to charging circuit issues to motherboard problems. Free diagnostic identifies the exact issue, and we quote before any work begins.

  • Yes, but only on models with removable SSDs (Laptop 3, 4, 5, 6, 7). We can upgrade to 512GB, 1TB, or 2TB drives including the new SSD and data migration.

Get a written quote

Tell us what's wrong. We'll price it before we touch it.

Send your model and the fault and you'll get a fixed written quote. Not a range, and not a number that changes once the device is open. Then bring it to Concord Tower, Al Sufouh 2. Walk-ins are welcome.

The problem · 4 of 11

What needs fixing?

The problem, question 4 of 11: What needs fixing?

Tap everything that applies, up to 4.

A few quick taps, under a minute. We use your details only to reply to this request. Azizi Technologies LLC, Dubai.

Ready to Fix Your Surface?

Get Your Surface Repaired Today.

Free diagnostic. Walk-ins welcome. Same-day repair. 90-day warranty. Just one message.

Chat on WhatsAppGet a price

Concord Tower, Office 45, 10th Floor, Al Sufouh 2, Dubai · Mon–Thu, Sat 09:00–19:00 · Fri 09:00–12:00 & 14:00–19:00

WhatsAppGet a price