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Microsoft Surface Repair Dubai

Microsoft Surface Laptop 5 15" · Surface Windows Hello & Lockout Reset

Microsoft Surface Laptop 5 15" Surface Windows Hello & Lockout Reset Dubai | from AED 150

  • 4.9★ · 217+ Google reviews
  • 13 years specialist · since 2013
  • OEM parts · 180-day warranty
  • Updated 2026

Microsoft Surface Laptop 5 15" surface windows hello & lockout reset in Dubai costs from AED 150 and is completed same-day on most jobs by our 13-year specialists at Concord Tower, Al Sufouh 2. Account lockout, BitLocker recovery, PIN reset and Windows Hello recalibration without losing your data. We fit OEM Microsoft parts only, offer free UAE pickup, and back every repair with a 180-day warranty. Rated 4.9★ from 217+ Google reviews.

Call +971 55 741 3700💬 WhatsApp Photo of Damage

Surface Laptop 5 15" Surface Windows Hello & Lockout Reset — Pricing & Turnaround

Price
from AED 150
Turnaround
same-day on most jobs
Warranty
90-day warranty on parts and labor

Common Surface Laptop 5 15" surface windows hello & lockout reset symptoms

If your Surface Laptop 5 15" has any of these, our surface windows hello & lockout reset workflow covers it:

  • Forgot Windows PIN or password
  • BitLocker recovery key prompt blocks login
  • Windows Hello stopped recognising your face
  • Account locked after multiple wrong attempts
  • Azure AD / Intune device wiped or locked
  • Need to remove a previous owner's account

How Surface Laptop 5 15" surface windows hello & lockout reset works

  1. 1
    WhatsApp a photo of your Surface Laptop 5 15" damage. We confirm the fault and quote within minutes.
  2. 2
    Free pickup across Dubai or insured courier from other Emirates.
  3. 3
    Free diagnostic at our Al Sufouh lab. Written quote sent for approval — no surprise charges.
  4. 4
    OEM parts fitted — only genuine Microsoft components. same-day on most jobs turnaround.
  5. 5
    Return delivered with 90-day warranty on parts and labor.
4.9★ Rating
217+ Google reviews
OEM Microsoft parts
Genuine parts only
90-day warranty on parts and labor
Written, transferable
13-year specialist
Since 2013

Frequently Asked

Surface Repair Questions, Answered

  • We repair every Surface Laptop including all 20 generations and variants — original Laptop through Laptop 7, the entire Laptop Go series (Go 1, 2, 3), Laptop Studio, and the new 13-inch Snapdragon model from 2025.

  • Surface Laptop screen replacement starts from AED 550 for older models, AED 800-1,400 for mid-generation, and AED 1,500-2,200 for the latest Laptop 7 and Studio models. All prices include genuine parts and 90-day warranty.

  • Yes, the Alcantara fabric keyboard on Surface Laptop 1-5 requires special handling. We replace the entire palmrest assembly when needed, preserving the original look. Repairs start from AED 350.

  • Yes, this is one of our most common Surface Laptop repairs. Causes range from battery failure to charging circuit issues to motherboard problems. Free diagnostic identifies the exact issue, and we quote before any work begins.

  • Yes, but only on models with removable SSDs (Laptop 3, 4, 5, 6, 7). We can upgrade to 512GB, 1TB, or 2TB drives starting from AED 600 including the new SSD and data migration.

Ready to Fix Your Surface?

Get Your Surface Repaired Today.

Free diagnostic. Free pickup. Same-day repair. 90-day warranty. Just one call.

Call +971 55 741 3700Chat on WhatsApp

Or visit us at Concord Tower, Office 45, 10th Floor, Al Sufouh 2, Dubai — Mon–Sat 10:00–20:00

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