"Outstanding service, efficiency, and attention to detail from Azizi Technologies! I brought in an iPhone and a Surface, both fixed perfectly."
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Vir Guazzaroni
Google review · Feb 2025
Dubai Surface Repair Specialists
Microsoft Surface Windows Hello & Lockout Reset Dubai: OEM Specialist
- 4.9★ · 223+ Google reviews
- 13 years specialist · since 2013
- OEM parts · 90-day warranty
- Updated 2026
Microsoft surface windows hello & lockout reset in Dubai is priced on WhatsApp after a free diagnosis and is completed same-day on most jobs by our 13-year specialists at Concord Tower. Free door-to-door pickup across Dubai, genuine OEM Microsoft parts on every job, 90-day warranty. Rated 4.9★ from 223+ Google reviews.
Account lockout, BitLocker recovery, PIN reset and Windows Hello recalibration without losing your data.
Symptoms We Fix
Sound familiar?
If any of these match what's happening to your Surface, we can help.
Forgot Windows PIN or password
BitLocker recovery key prompt blocks login
Windows Hello stopped recognising your face
Account locked after multiple wrong attempts
Azure AD / Intune device wiped or locked
Need to remove a previous owner's account
How We Repair It
What's actually involved
Locked out of your Surface? We help with forgotten PIN, failed Windows Hello, BitLocker recovery key prompts and corporate Azure AD lockouts. Where possible we preserve all your data and reinstate access without a full reinstall.
What's Included
Every surface windows hello & lockout reset includes
- Free lockout assessment
- PIN reset using Microsoft account recovery
- BitLocker decryption with your recovery key
- Windows Hello recalibration and re-enrollment
- Local account creation when Microsoft account is unrecoverable
- Data preservation wherever technically possible
Compatible Surface Models
We perform this service on
Our Repair Process
From broken to fixed in 4 steps
Step 1
Contact Us
Message us on WhatsApp or use the quote form. Tell us what's wrong with your Surface.
Step 2
Free Pickup
We collect your device from your home or office anywhere in Dubai, at no cost.
Step 3
Diagnose & Quote
Free diagnostic within 1 hour. We send you a clear, honest quote before any work begins.
Step 4
Repair & Deliver
Most repairs done same-day. We deliver your fully-tested device back to you.
Why Dubai Chooses Us
More Than a Repair Shop. We're Surface Specialists.
Same-Day Repair
Most repairs completed same-day. Drop off at 10am, pick up by 5pm in most cases.
90-Day Warranty
Every repair backed by a written 90-day warranty. If the same fault returns, we fix it free.
Free Pickup & Delivery
Door-to-door pickup at no cost across Dubai. Booked by WhatsApp, often collected within 90 minutes.
Genuine Microsoft Parts
Only genuine Microsoft Surface parts. We refuse to fit aftermarket displays or batteries.
No-Fix-No-Fee Diagnostic
We diagnose for free. If we can't fix it, you don't pay a dirham.
Surface-Only Specialists
Surface-only repair lab since 2013. 13 years of Pro, Laptop, Book, Go, Studio, Hub, Duo, Headphones.
What Google reviewers say
4.9 Stars on Google. Here's Why.
4.9
Based on 223 Google reviews
Frequently Asked
Surface Repair Questions, Answered
No - by design BitLocker is unbreakable without the key. Check account.microsoft.com/devices/recoverykey first; the key is usually saved against your Microsoft account.
We work to keep your data in every lockout case. The exception is a BitLocker-encrypted drive whose recovery key is lost: without the key the data cannot be read.
More Surface Services
Need something else fixed?
Surface Screen Repair
Genuine Microsoft display assemblies fitted at our Concord Tower lab. Touch, glass and LCD - all in one swap.
Price on WhatsAppSurface Battery Replacement
Genuine Microsoft batteries fitted with full thermal recalibration. Same-day service for Surface Pro, Laptop, Book and Go.
Price on WhatsAppSurface Water Damage Recovery
Ultrasonic board cleaning, corrosion removal and component-level repair. The sooner it reaches us after a spill, the better the odds.
Price on WhatsAppSurface Charging Port Repair
Surface Connect, USB-C and Type Cover port replacement with genuine connectors and full power-delivery testing.
Price on WhatsAppSurface Keyboard Repair
Built-in keyboard, Type Cover and trackpad repairs - dead keys, liquid damage, port faults and Bluetooth pairing issues.
Price on WhatsAppSurface Data Recovery
Logical and chip-off SSD recovery for Surface devices that won't boot, are water-damaged or have BitLocker lockouts.
Price on WhatsAppGet a written quote
Tell us what's wrong. We'll price it before we touch it.
Send your model and the fault and you'll get a fixed written quote. Not a range, and not a number that changes once the device is open. Free pickup anywhere in Dubai, insured courier elsewhere in the UAE.
Reviewed by Usman Shafique, Lead Surface Technician
Ready to Fix Your Surface?
Ready to book your surface windows hello & lockout reset?
Free diagnostic. Free Dubai pickup. Genuine parts. 90-day warranty.
Concord Tower, Office 45, 10th Floor, Al Sufouh 2, Dubai · Mon–Sat 09:00–21:00